MINA BASTOROS

1. Presenting the CRM, Client Area and Backoffice/mobile app in Arabic

2. Lead Sales in Arabic at FX Expo’s in the Arabic region

3. Opening new markets

4. Creating and collecting information for CRM contracts

5. Implementing and overseeing new client installations

6. Personal account management for the companies largest clients

7. Translation of Promotional materials

8. Informing clients of new features for further sales

9. Educating clients on partners products or ‘add-ons’ - KYC/ PSPS/VOIP/Platform providers

10. Providing CRM training if necessary

1. Searching for IBs and Affiliates online and offline

2. Personal management of IB/Affiliates accounts to ensure a smooth onboarding process

3. Retention related to IBs/Affiliates (informing them of special offers/ bonuses where applicable/ handling re-deposits/ document updates/ new clients in their network)

4. Improving internal processes for Ibs/affiliates including cooperating with the design/marketing team to re-build and launch a new client and partnership area

5. Formulating campaign ideas for Ibs/ Affiliates

6. Responsible for the entire translation of the website/ campaigns/ emails and landing pages into Arabic

7. Handling Live Chat requests and complaints in English and Arabic

8. Formulating and negotiating IB agreements

9. Implementing IB conditions/ structures on the back end

10. Finding and suggesting successful PSP connections per region

11. Identifying and correcting grey areas where clients can take advantage of the company

12. QA testing of new IB/Affiliate processes

13. Providing up to date marketing materials for Affiliates

14. Opening new and exciting markets

15. Front man at FX EXPO’s

1. Opening new markets

2. Managing IB and Affiliate accounts and trees

3. Informing clients of company offerings

4. Translation of website, campaigns, emails and marketing materials for Affiliates in Arabic

5. Reviewing competitors campaigns and responsible for creating equally enticing offers

6. Handling Live Chat in English and Arabic

7. Searching for PSPS in different regions