LOVE SANDHU
Paphos
Summary
Dynamic Area Manager with a proven track record at PHC FRANCHISE LTD., specializing in business development and customer relationship management. Excelled in profit maximization, achieving key performance indicators through strategic planning and staff development. Skilled in Microsoft Excel & PowerPoint, adept at fostering team unity to surpass sales goals while ensuring exceptional service standards.
Overview
3
3
years of professional experience
Work History
Area Manager
PHC FRANCHISE LTD.
10.2022 - 09.2024
- Oversaw budget planning, strategy development,Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Achieved established KPI for the stores, team and individual performance through teamwork and focus on customers.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Assessed reports to evaluate self & employees performance, develop targeted improvements, and implement changes.
- Developed and implemented strategies to improve customer service and increase sales.
- Resolved conflicts promptly to promote positive environment for customers & staff.
- Supervised various locations, enforcing high-quality standards of operation.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Communicated product quality and market comparisons by creating sales presentations.
Restaurant Manager
KFC
04.2021 - 09.2022
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Correct forecast and ordered appropriate things with controlling waste to be in target in food cost.
- Managed staff schedules and maintained productivity with labour costs.
- Analyzed sales data to identify trends and adjust correct deployment.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Motivated staff to perform at peak efficiency and quality.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Education
High School Diploma -
Alexander University of England
Larnaca, Cyprus05-2021
Skills
- Business development and planning
- Profit maximization with controlling costs
- Focus on Goals and performances
- Staff training and development
- Recruitment and hiring
- Customer relationship management
- Operations of brand
- Microsoft excel & powerpoint
Languages
Punjabi
Native language
English
Proficient
C2
Greek
Advanced
C1
Nepali
Advanced
C1
Urdu
Proficient
C2
Timeline
Area Manager
PHC FRANCHISE LTD.
10.2022 - 09.2024
Restaurant Manager
KFC
04.2021 - 09.2022
High School Diploma -
Alexander University of England
Similar Profiles
Jessyka LopezJessyka Lopez
HR Attendant Coordinator at Pride PHC ServicesHR Attendant Coordinator at Pride PHC Services
Reem AlmiftiReem Almifti
Licensed family Medicine Specialist at Mushairif medical Centre PHCLicensed family Medicine Specialist at Mushairif medical Centre PHC
Amiya NayakAmiya Nayak
Pharmacist at Tihidi CHC Under Tiadisahi PHC HospitalPharmacist at Tihidi CHC Under Tiadisahi PHC Hospital
Maria NicandrouMaria Nicandrou
Website Content Copywriter & Editor at FreelanceWebsite Content Copywriter & Editor at Freelance
Nikolina PapasavvaNikolina Papasavva
Traineeship With a Member of the EU Parliament at European ParliamentTraineeship With a Member of the EU Parliament at European Parliament