Summary
Overview
Work History
Education
Skills
Timeline
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Terezia Strunakova

Head Of Operations
Limassol

Summary

Operations leader with 6 years of hands-on fintech experience driving strategic initiatives across product development, partnerships, and internal systems.

Proven track record in cross-functional execution, process optimization, and international team collaboration.

Overview

8
8
years of professional experience
4
4
Languages

Work History

Head of Operations

NAGA
01.2021 - Current
  • Collaborated with executive leadership to align operations with business growth and drive key initiatives across departments.
  • Led cross-functional teams in delivering new projects, product launches and process improvements.
  • Introduced tools and systems that streamlined internal workflows, reduced manual work and increased operational efficiency.
  • Managed vendor relationships and partner contracts to support scaling efforts while maintaining cost control and service quality.
  • Recruited and supported high-performing team members, ensuring alignment with broader business objectives.
  • Oversaw operational changes during tech upgrades and internal restructures, ensuring smooth transitions and team alignment.

Partners Tech Ops

NAGA
07.2020 - 01.2021
  • Supported configuration and operational setup for new partner deals, ensuring smooth onboarding.
  • Handled custom partner requests, including setup of specific flows, tracking logic, and performance calculations.
  • Coordinated with internal teams to plan, launch, and monitor joint campaigns and partner-specific initiatives.
  • Validated and adjusted operational processes to support partner needs, ensuring efficient and accurate execution.

Product Operations Officer

NAGA
11.2019 - 06.2020
  • Supported testing and release of new features to ensure they met business and user needs.
  • Worked with support teams to investigate recurring issues and find root causes.
  • Helped troubleshoot product problems and shared insights with product and tech teams.
  • Monitored product performance and contributed to quality checks to improve reliability.

Paralegal

Capuder Fazio Giacoia, LLP
08.2018 - 08.2019
  • Conducting legal research in various areas, preparing motion papers and assisting in court appearances.
  • Working with confidential data, screening incoming calls and conducting clerical tasks.
  • Interacting with clients.

Front of the House Team Member

Prezzo
08.2017 - 08.2018
  • Built on previous experience in service and hospitality to provide customers with better quality service.
  • Keeping record of weekly reservations, assisting in organizing events of smaller scale.

Summer Legal Intern

Long An Law Firm
06.2017 - 07.2017
  • Taking minutes during client meetings and preparing proposals.
  • Conducting research of international economic environment followed by reports.
  • Presenting the outcomes of the research to a senior board of lawyers.

Education

PGC - International Business

University of Chester
New York, United States
04.2001 -

LLB - Law And Business

University of Sussex
Brighton, United Kingdom
04.2001 -

BTEC National Diploma - Global Tourism

Crawley College
Crawley, United Kingdom
04.2001 -

Skills

Problem-Solving

Timeline

Head of Operations

NAGA
01.2021 - Current

Partners Tech Ops

NAGA
07.2020 - 01.2021

Product Operations Officer

NAGA
11.2019 - 06.2020

Paralegal

Capuder Fazio Giacoia, LLP
08.2018 - 08.2019

Front of the House Team Member

Prezzo
08.2017 - 08.2018

Summer Legal Intern

Long An Law Firm
06.2017 - 07.2017

PGC - International Business

University of Chester
04.2001 -

LLB - Law And Business

University of Sussex
04.2001 -

BTEC National Diploma - Global Tourism

Crawley College
04.2001 -

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Terezia StrunakovaHead Of Operations