Sylvester Marx Pillay
Fish Hoek
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Offshore IT Technician
TransHex Group
08.2023 - Current
- Manage shipboard IT infrastructure, optimize Wi-Fi networks, and configure DStv services for guest entertainment
- Implement robust cybersecurity measures and conduct regular security audits to safeguard shipboard IT systems
- Spearhead upgrades of vessel infrastructure to enhance operational efficiency and support business objectives
- Develop Standard Operating Procedures (SOPs) to streamline IT processes and ensure consistency
- Oversee IT procurement processes, including vendor selection, contract negotiations, and budget management
- Act as a liaison between shipboard personnel and shore-based IT teams to address technical issues effectively
- Install and maintain CCTV infrastructure and access control systems to enhance onboard security
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Provided complete end-to-end engineering and installation of non route-based IP network solutions.
Information Security System Officer
South African Navy
08.2019 - 07.2023
- Directed Information Security operations, managing the ISS Register administration, conducting ISS audits, and promptly addressing breaches to maintain data integrity and system security
- Contributed to Strategic Planning: Played a key role in formulating the South African Navy (SAN) ICT Service Continuity Plan, ensuring seamless operations and minimal disruptions in IT services
- Training and Development: Provided comprehensive ISS training to naval personnel, fostering a culture of cybersecurity awareness and ensuring compliance with security protocols and best practices
- Designed and evaluated WAN and LAN connectivity technologies.
- Researched and recommended new technologies and strategies for improving system performance.
- Resolved network issues and equipment and software troubleshooting queries to maintain data accessibility.
Hydrographic Survey Recorder
South African Navy
01.2015 - 07.2023
- Technical Expertise: Conducted precise hydrographic surveys utilizing advanced Multibeam and Single Beam sonar systems, contributing to accurate mapping and navigation in maritime environments
- Equipment Management: Managed the setup, calibration, and maintenance of survey equipment, ensuring optimal performance and data accuracy during survey operations
- Data Processing and Analysis: Processed survey data using specialized software, generating navigational charts and reports to support safe navigation and maritime operations
Education
Bachelor of Science - Biotechnology
UNISA
Diploma -
UNISA
Skills
- Leadership & Management
- Cybersecurity
- Technical Proficiency
- Networking
- Software
- Debugging
Certification
- Cyber Security - 04/2019
- Computing hardware fundamentals
- Computing hardware advanced.
- Mobile fundamentals.
- Network fundamentals.
- Network advanced - exfiltration focus.
- Network advanced.
- Programming fundamentals.
- Programming fundamentals - attack focus.
- Programming advanced.
- Operating system fundamentals.
- Operating system advanced.
- Infrastructure custom advanced.
- Malware custom.
Languages
English
Afrikaans
Hobbies and Interests
- Creating Android Apps
- Football
- Gaming
Timeline
Offshore IT Technician
TransHex Group
08.2023 - Current
Information Security System Officer
South African Navy
08.2019 - 07.2023
Hydrographic Survey Recorder
South African Navy
01.2015 - 07.2023
Bachelor of Science - Biotechnology
UNISA
Diploma -
UNISA
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