SUKHPREET KAUR

Responsible for ground support tasks at Air Canada,baggage management, and cargo services role commitment to safety, teamwork, and customer service excellence.

Duties:

• Baggage and Cargo Handling
• Customer Service
• Cargo management
• Operational Support

● Operated and maintained a variety of packaging machines, including bag sealing machines and bag/jar labelers, ensuring smooth and efficient production processes.

● Monitored production lines to guarantee the quality and accuracy of packaging, adhering to strict company standards and industry regulations.

● Set up machines according to job specifications, making necessary adjustments to achieve optimal performance and prevent downtime.

● Conducted regular inspections of equipment to identify and address potential issues promptly, minimizing disruptions to production schedules.

● Collaborated with the production team to coordinate packaging schedules, prioritize tasks, and meet tight deadlines.

● Demonstrated expertise in troubleshooting machine malfunctions, resolving technical problems efficiently to ensure continuous operation.

● Implemented preventive maintenance procedures to extend the lifespan of machinery and reduce the likelihood of breakdowns.

● Trained and supervised new team members on machine operations, safety protocols, and quality control measures.

● Maintained accurate records of production outputs, downtime, and any issues encountered during shifts.

● Implemented safety protocols and ensured a clean and organized work environment, contributing to a safe and compliant workplace.

● Conduct vacuuming and preparation of vehicles for servicing, ensuring thorough cleanliness and optimal presentation standards

● Shuttle cars to and from designated locations, including car washes and dealerships, for servicing and transportation between offices

● Perform regular checks on fluid levels, change tires, and carry out basic maintenance checks on various vehicle components

● Clean vehicle exteriors meticulously, utilizing manual techniques, brushes, or washing equipment as needed

● Polish and dry vehicle windshields, windows, lights, mats, and external body surfaces by hand to maintain a pristine appearance

● Execute interior cleaning tasks, including vacuuming, shampooing, and the application of air fresheners, with a focus on achieving impeccable cleanliness

● Assess and address stains on vehicle interiors as necessary, employing suitable stain removal techniques

● Monitor and replenish essential fluids such as windshield fluid, gas, oil, water, and antifreeze to ensure optimal vehicle functionality

● Scrutinize and ensure the appropriate attachment of essential vehicle stickers, including registration and license plates, to comply with legal requirements

● Provide assistance with local automobile deliveries as required

● Provided exceptional customer service, addressing inquiries and concerns with professionalism and efficiency to ensure customer satisfaction.

● Expertly handled cash transactions, including accurate processing of payments, returns, and exchanges, while maintaining a high level of attention to detail and adherence to company protocols.

● Managed customer billing procedures, ensuring accuracy and timeliness in processing invoices and payments, contributing to streamlined financial operations.

● Demonstrated strong sales skills by effectively promoting merchandise and upselling products to meet and exceed sales targets, contributing to overall revenue growth.

● Proactively maintained stock levels, restocking shelves and organizing merchandise displays to optimize product availability and enhance the shopping experience for customers.

● Took charge of scheduling duties, efficiently creating and managing employee schedules to ensure adequate coverage and smooth workflow operations.

Surveillance and Monitoring:

• Monitor security cameras and alarms, regularly patrol assigned areas to prevent unauthorized access, vandalism, theft, and other security risks.
• Observe for signs of suspicious activity and report any unusual occurrences.
• Manage entry and exit points, ensuring only authorized personnel, visitors, and vehicles are allowed entry.
• Check identification, issue visitor passes, and enforce property entry rules.
• Monitor visitor and employee behavior to maintain safety and security.
• Prepare detailed reports on daily activities, security breaches, incidents, or equipment malfunctions.
• Document any unusual activities or potential security risks observed during shifts.

● Demonstrated strong customer service skills, addressing diverse needs and inquiries to ensure a positive customer experience.

● Proficiently managed cash handling operations, including accurate processing of transactions and maintaining a balanced cash register.

● Handled customer billing processes with precision and attention to detail, ensuring accurate and timely invoicing.

● Leveraged effective sales techniques to promote merchandise and meet or exceed sales targets, contributing to increased revenue.

● Maintained inventory levels by actively stocking and organizing merchandise, ensuring a well-presented and easily accessible store environment.

● Successfully undertook scheduling responsibilities, creating and managing employee schedules to optimize coverage and ensure smooth store operations.

● Skillfully managed payroll activities, accurately calculating and distributing employee wages and benefits in compliance with company policies and regulations.

● Exhibited culinary expertise by efficiently preparing and cooking food items as needed, contributing to the overall quality of the store's offerings and customer satisfaction.