Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Relations Manager
06.2022 - 09.2023
Managed customer relations on ongoing basis to maximize customer retention.
Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues.
Created activities and engagements to enhance customer experience, knowledge, and patronage.
Sales Manager
11.2021 - 09.2022
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Built long-lasting client relationships through excellent customer service and consistent followups.