Said Auwal
Business Development Manager
Trikomo
Overview
6
6
years of professional experience
Work History
Business Development Manager
Puulse Marketing
09.2024 - Current
- Drive outbound sales efforts for a SaaS platform that helps businesses improve their Google ratings through automated review generation and online reputation management.
- Qualify leads through discovery calls and strategic research to ensure alignment with the company's Ideal Customer Profile (ICP), improving lead-to-opportunity conversion.
- Identify and qualify leads across local service industries (e.g., medical, legal, home services), resulting in a 35% increase in pipeline volume within the first 3 months.
- Assist the sales team with demos, follow-ups, and closing activities, helping shorten the average sales cycle.
- Monitor trends in online reputation, local SEO, and customer review behavior to better position the product against competitors.
- Maintain accurate CRM records to track prospect engagement, deal progress, and lead quality for ongoing performance optimization.
- Educate prospects on the importance of Google reviews and SEO visibility, tailoring outreach to their business needs and online performance gaps.
Operations Manager
Nexen Properties
04.2022 - 09.2024
- Directed end-to-end operations for residential and commercial real estate projects, including property listings, marketing, client onboarding, and vendor coordination.
- Developed and implemented operational workflows that improved response times to client inquiries and scheduling by 30%, increasing customer satisfaction.
- Executed digital marketing strategies across social media, Google Ads, and email campaigns, resulting in a 22% increase in qualified leads.
- Collaborated with cross-functional teams, including sales, marketing, and property managers to ensure seamless delivery of services and timely updates of property listings.
- Managed third-party vendors, contractors, and service providers to maintain property standards, reduce downtime, and optimize service delivery timelines.
- Used CRM systems and property management software to track lead performance, sales pipeline activity, and operational KPIs, enabling data-driven decision making.
- Led weekly team meetings to review performance, set goals, and align departments, boosting internal efficiency and accountability.
Sales and Marketing Specialist
Hallak Group
02.2021 - 04.2022
- Generated new business opportunities by identifying and pursuing potential clients, resulting in 18% increase in sales revenue.
- Built and maintained strong relationships with clients, ensuring repeat business and customer loyalty.
- Negotiated contracts and closed deals, contributing to the successful completion of construction projects.
- Provided expert guidance on construction products and services, addressing client needs and offering tailored solutions.
Presales Specialist
Oncall
08.2019 - 12.2020
- Acted as the primary point of contact for prospect qualification, needs analysis, and solution alignment for one of the UK's top language service providers.
- Supported the sales cycle by preparing tailored proposals, service presentations, and pricing models for translation, interpreting, and transcription services.
- Conducted competitive research and market analysis to refine positioning, especially for multilingual service bids and public sector RFPs.
- Ensured a seamless transition between presales and operations by aligning deliverables, timelines, and expectations across departments.
- Helped improve onboarding documentation and presentation templates to reduce turnaround time on customized proposals by 30%.
Education
Industrial Engineering - Supply Chain Management
Eastern Mediterranean University
06.2019
Sales Negotiation -
LinkedIn Learning
09.2023
Inbound Marketing -
HubSpot Academy
06.2022
The Fundamentals of Digital Marketing -
Google Digital Garage
01.2022
Skills
- Excellent written and verbal communication in English and Arabic
- Leadership in Cross-Functional Team Management
- Strategic Development and Execution of Operational Plans
- Process Optimization and Workflow Enhancement
- Budgeting
- Financial Oversight
- Cost Control
- Organizational Change Management
- Transformation
- Technology Integration
- Digital Operations
- Data-Driven Decision Making
- Performance Metrics
- Project Management
- Successful Delivery
- Client and Stakeholder Relationship Building
- Innovation in Business Operations
- Growth Strategies
- Paid Ads
- Lead Management
- Business Process Modeling
- BPMN tools
Languages
English
Native language
Arabic
Proficient (C2)
C2
Turkish
Intermediate (B1)
B1
Work Type
Full TimeWork Location
RemoteTimeline
Business Development Manager
Puulse Marketing
09.2024 - Current
Operations Manager
Nexen Properties
04.2022 - 09.2024
Sales and Marketing Specialist
Hallak Group
02.2021 - 04.2022
Presales Specialist
Oncall
08.2019 - 12.2020
Industrial Engineering - Supply Chain Management
Eastern Mediterranean University
Sales Negotiation -
LinkedIn Learning
Inbound Marketing -
HubSpot Academy
The Fundamentals of Digital Marketing -
Google Digital Garage
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