Summary
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
Rondoleanu Rafaela

Rondoleanu Rafaela

Larnaca,Cyprus

Summary

I'm passionate about creating context ready to listen and improve my ideas coming with new ideas to work , i m interest in content creation event promotion

Work history

Barista Customer Service

Espresso nine Four wizard
Larnaca, Larnaka
08.2024 - Current
  • Delivered exceptional service to customers for their enjoyment and comfort.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Exhibited knowledge of various coffee blends for enhanced customer experience.
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
  • Trained new team members with positive reinforcement and respectful, motivational coaching.

Social Media Brand Promoter

Prozis
Larnaca, Larnaka
06.2025 - 09.2025
  • Regularly reported feedback from customers and market trends, assisting company in strategic planning efforts.
  • Conducted market research to better understand consumer preferences and trends.
  • Maintained up-to-date knowledge of company's product portfolio to effectively promote offerings.
  • Coordinated logistics for promotional events-ensured smooth operations.
  • Initiated open dialogues with customers for understanding their needs better.
  • Designed promotional materials, improving brand recognition amongst target audience.
  • Generated brand awareness by actively promoting products during events.
  • Provided detailed product information to customers, leading to informed buying decisions.
  • Built positive customer relationships, using interpersonal skills and natural charisma to engage in conversation.

Education

BA (Hons) Business and Marketing Management - Business and Marketing

university of central Lancashire
Cyprus
01.2023 -

Skills

  • Handling customer complaints
  • Patience and tolerance
  • Positive attitude under pressure
  • Team player
  • Customer Service
  • Collaborative working
  • Time management effectiveness
  • Productivity and time management
  • Problem-solving
  • Communication skills
  • Team building
  • Strategic planning
  • Social media marketing
  • Marketing

Languages

English
Upper intermediate
Romanian
Native
Greek
Beginner

Affiliations

  • co promotion with brand and company online

Timeline

Social Media Brand Promoter

Prozis
06.2025 - 09.2025

Barista Customer Service

Espresso nine Four wizard
08.2024 - Current

BA (Hons) Business and Marketing Management - Business and Marketing

university of central Lancashire
01.2023 -

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Rondoleanu Rafaela