Priya Kataria
Limassol
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
2
2
years of professional experience
Work History
Call Center Representative
Relience Jio
Jalandhar
02.2017 - 05.2018
- Offered resolutions to de-escalate calls and solve customer issues.
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
- Offered additional products or services to enhance customer experience.
- Processed orders, forms, applications, and requests accurately and efficiently.
Accountant
Glory Home Appliances
Jalandhar
04.2016 - 01.2017
- Reviewed financial information detailing assets, liabilities, and capital.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
Education
Travel And Tourism - Travel And Tourism Management
Cda Collage
Limassol06-2019
Bachelor of Computer Applications - BCA
Guru Nanak Dev University
JalandharSkills
- Complaint resolution
- Sales closing
- Call logging
- Account updating
- Technical troubleshooting
- Quality assurance controls
Languages
Hindi
First Language
Punjabi
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2
STRENGTHS
- Honesty
- Hardworking
- Good Communication Skills
- Responsible
- Adaptable
ADDITIONAL KNOWLEDGE
- Basic Knowledge of Computer & internet
PERSONAL DETAILS
- Name : Priya Kataria
- Father's Name : Sh Sat Pal Kataria
- Date of Birth : 05/01/1993
- Gender : Female
- Marital Status : Single
- Hobbies : Reading Books,Listening Music,Dancing,Cocking
Timeline
Call Center Representative
Relience Jio
02.2017 - 05.2018
Accountant
Glory Home Appliances
04.2016 - 01.2017
Travel And Tourism - Travel And Tourism Management
Cda Collage
Bachelor of Computer Applications - BCA
Guru Nanak Dev University
Similar Profiles
Vinaykumar AgasarVinaykumar Agasar
Area Loss Prevention Manager at Relience Jio Infocomm LimitedArea Loss Prevention Manager at Relience Jio Infocomm Limited
Sakshi SoniSakshi Soni
Marketing Intern at Relience IndustriesMarketing Intern at Relience Industries
Taskeen Fathima STaskeen Fathima S
Customer Service Executive at RelienceCustomer Service Executive at Relience