Phailin Pongkaew
Business Administrator At IQ Option Group | CySEC Advanced Certified | FinTech & Financial Services
Limassol
Summary
Experienced and dedicated business analyst with 10 years of experience identifying efficiencies and problem areas within data streams, while communicating needs for projects in FinTech, financial services, risk management and banking.
Adept at receiving and monitoring data from multiple data streams, including SQL, Tableau and Excel data sources. Bringing forth the ability to synthesise quantitative information and interact effectively with colleagues and clients.
Able to effectively self-manage during independent projects, as well as collaborate as part of a productive team.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Business Administrator
IQ Option Group
Limassol
06.2019 - Current
- Evaluating business and sales data including Conversion Rate, Profit & Loss, Customer Lifetime Value, etc from each country/region and report to Internal stakeholders
- Planning short-medium term direction for sales department, formulating KPIs and targets for each team, and managing resources and workload accordingly.
- Managing and controlling budget including bonuses, allowance, etc. for sales department and processing employee expense reports quickly to prevent delays in payouts.
- Reconciled business and creative needs.
Account Manager
IQ Option Europe Company Limited
Limassol
05.2017 - 05.2019
- -Secured high-value clients through consultative selling, effective customer solutions and promoting compelling investment opportunities.
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Researched emerging industry trends, applications and concepts to enhance company's financial products and services.
- Developed pipeline to monitor sales progress and boost company revenue.
Risk Management Officer
Siam Toyota Manufacturing Company Limited
Chon Buri
03.2014 - 02.2017
- Established the company risk management system and implemented company-wide confidentiality information management activities.
- Carried out processes such as purchased insurance, implemented health and safety measures and made business continuity plans to limit risks and prepared for if things go wrong.
- Conducted audits of policy and compliance to standards, including liaison with internal and external auditors.
- Provided support, education and training for managers to build risk awareness within the organization.
Lending Officer
Bangkok Bank Public Company Limited
Bangkok
11.2012 - 02.2014
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
Education
Enterprise Risk Management Certificate Program - Enterprise Risk Management
Chulalongkorn University
Bangkok, Thailand 06.2014 - 08.2014
Bachelor of Economics - Economics
Thammasat University
Bangkok, Thailand 06.2009 - 10.2012
Skills
Statistic Analysis
Certification
CySEC Advanced certification
CySEC Advanced Certification
The CySEC Advanced certification covers the regulatory framework the Cyprus Securities and Exchange commission (CySEC) has imposed within their jurisdiction. It is the most comprehensive certification available for professionals conducting business within the financial and investment services industry in Cyprus.
Timeline
CySEC Advanced certification
10-2020
Business Administrator
IQ Option Group
06.2019 - Current
Account Manager
IQ Option Europe Company Limited
05.2017 - 05.2019
Enterprise Risk Management Certificate Program - Enterprise Risk Management
Chulalongkorn University
06.2014 - 08.2014
Risk Management Officer
Siam Toyota Manufacturing Company Limited
03.2014 - 02.2017
Lending Officer
Bangkok Bank Public Company Limited
11.2012 - 02.2014
Bachelor of Economics - Economics
Thammasat University
06.2009 - 10.2012
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