Marios Evripidou
Larnaca,03
Summary
Highly motivated and results-driven leader skilled in problem-solving and delivering exceptional customer service. Committed to ensuring the highest level of satisfaction for customers and fostering a positive work environment.
Possesses extensive knowledge in food safety and sanitation protocols, maintaining a safe and hygienic environment for all.
Customer service-focused hospitality Beverage Director with strong expertise and content knowledge. Built career of 26 years of experience improving restaurant and bar standards in providing quality beverages and service.
Highly skilled in managing employees through entire hiring, training and scheduling areas.
Overview
20
20
years of professional experience
Work History
Food and Beverage Manager
Radisson Blu Hotel Larnaca
12.2019 - 11.2024
- Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
- Managed bar and wait staff and directed hiring program.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Built stronger food and beverage list aligned with trends, improved credibility of restaurant's program and raised profitability per glass.
- Enhanced dining experience with implementation of new menu, reflecting current culinary trends and customer preferences.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Worked closely with marketing teams on promotional activities that generated increased foot traffic.
- Organized and executed catering services for special events, expanding business scope and increasing revenue streams.
- Maintained high levels of customer satisfaction by managing and training team of over 30 staff members, ensuring exceptional service.
- Negotiated with suppliers to secure high-quality ingredients at competitive prices, improving overall food quality and profit margins.
- Resolved customer complaints involving food or beverage quality and service.
- Served as a subject matter expert on HACCP and provided guidance to colleagues in developing robust food safety systems across the organization.
Beverage Manager
Radisson Blu Hotel Larnaca
06.2018 - 12.2019
- Selected non alcohol and alcohol products based on customer feedback and local product availability.
- Resolved customer complaints involving food or beverage quality and service.
- Oversaw selection, ordering and inventory controls of beverage program.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Maintained highest standards for beverage quality and service.
- Managed bar and wait staff and directed hiring program.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Designed beverage menus.
- Complied with health and safety regulations.
Bartender A
FOUR SEASONS 5* HOTEL
01.2009 - 05.2018
- Consulting, new ventures, produce new menus and follow up with staff training
- Coordinator and Supervisor of the Beach Bar
- Served high customer volumes during special events, nights, and weekends.
Bartender A
Golden Bay 5* Hotel
01.2005 - 01.2009
Education
Certified Guest Service Professional -
American Hotel & Lodging Educational Institute
Certificate on Suggestive Selling -
PROGRESS CONSULTING & TRAINING SERVICES LTD
Diploma - Hospitality Management
NCFE
Larnaca, Cyprus04-2019
Bar Management Seminar - Level 4
Bar Academy
12.2005
Bartending Seminar - Level 3
BAR ACADEMY
12.2005
Skills
- Excellent communicator who projects professional image
- Detailed-oriented and dedicated professional with cocktails experience
- Able to work under pressure
- Customers care
- Health and safety regulations
- Multi culture quests oriented
- Abilities and skills to organize and support new staff
- Menu development
- Operations oversight
- Cost control
- Wine pairing
- Ordering supplies
- Menu pricing
- Beverage making
- Table management
- Scheduling staff
- Teamwork and collaboration
Additionalinformation
London Cocktail Week, London, United Kingdom, Athens Bar Show, 2014, 2015, 2016, 2017, Athens, Greece, Bacardi Legacy, 2015, 2017, Top 10 Semi Finalist, Havana Club Cyprus Cocktail Grand Prix, 2015, 2016, Third place, Stoli Elit Cocktail Competition, 2017, Third Place, The World Draught Masters Cyprus Final - Stella Artois, 2014, 2015, Skinos Cocktail Competition, 2016, Cyprus Bartenders Association Cocktail competitions, 2014, 2015, Third Place
Languages
Greek
Native language
English
Advanced
C1
Timeline
Food and Beverage Manager
Radisson Blu Hotel Larnaca
12.2019 - 11.2024
Beverage Manager
Radisson Blu Hotel Larnaca
06.2018 - 12.2019
Bartender A
FOUR SEASONS 5* HOTEL
01.2009 - 05.2018
Bartender A
Golden Bay 5* Hotel
01.2005 - 01.2009
Certificate on Suggestive Selling -
PROGRESS CONSULTING & TRAINING SERVICES LTD
Bar Management Seminar - Level 4
Bar Academy
Bartending Seminar - Level 3
BAR ACADEMY
Certified Guest Service Professional -
American Hotel & Lodging Educational Institute
Diploma - Hospitality Management
NCFE
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