PARASKEVI RAGIA
Biomedical Scientist
Summary
Highly-skilled phlebotomist with 1 year of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Phlebotomist
MedicQuest
05.2023 - Current
- Centrifuged blood samples as outlined in clinical protocols.
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packaged and shipped specimens to central lab daily.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Collected blood samples in accordance with laboratory protocols and regulations.
Costumer Service Representative
I AM WOOD
08.2018 - 10.2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed feedback system for customers to share their service experience, leading to actionable improvements.
Education
High School Diploma -
Soleas Lyceum
Evrixou 04.2001 -
Bachelor of Science - Biomedical Sciences / Medical Laboratories
University Of West Attica
Athens , Greece 04.2001 -
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer service
Microsoft Office / Excel
ECDL
Time Management
Certification
Operation and daily maintenance training course on CA-540 Coagulation analyzer
Timeline
Phlebotomist
MedicQuest
05.2023 - Current
Operation and daily maintenance training course on CA-540 Coagulation analyzer
04-2023
Costumer Service Representative
I AM WOOD
08.2018 - 10.2019
High School Diploma -
Soleas Lyceum
04.2001 -
Bachelor of Science - Biomedical Sciences / Medical Laboratories
University Of West Attica
04.2001 -
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