Summary
Overview
Work History
Education
Skills
Accomplishments
Special Skills And Personal Details
References
Languages
Timeline
Hi, I’m

LUKE

Support Worker
Larnaca,03
LUKE

Summary

Motivated individual with strong organizational and prioritization skills. Seeking a new role to contribute to company success. Experienced in customer relations, retention strategies, sports management, front office, graphics editing, data analysis, office administration, warehouse operations, dispatching, and problem-solving. Aims to leverage expertise to improve efficiency and enhance customer satisfaction.

Overview

8
years of professional experience

Work History

SOTOS SOLAR SYSTEMS

Solar Sales Representative
12.2024 - Current

Job overview

  • Self-motivated, with a strong sense of personal responsibility
  • Worked flexible hours across night, weekend, and holiday shifts
  • Paid attention to detail while completing assignments
  • Providing excellent customer services etiquette
  • Handled customer's complaints and resolve issues promptly
  • Collaborated with the engineering team to provide tailored solar solutions for diverse client needs
  • Responsible for mentoring new sales team to surpass goals in alignment with brand standards

RADISSON BLU HOTEL

Front Office Agent
08.2024 - 12.2024

Job overview

  • Handled guest check-ins and Check-outs at the hotel, includes identity verification
  • Processed payment from clients who had made purchase within the hotel premises
  • Pre-Authorized deposit and voiding Pre-Authorized deposit from guest
  • Providing excellent customer services etiquette
  • Handled guest complaints and resolve issues promptly
  • Coordinated with housekeeping staff to maintain room standards
  • Processed reservations over the phone, email, or in person
  • Cross-sold hotel amenities and promotions
  • Inspected rooms to ensure cleanliness and amenities are in order

HIDDEN TALENT DISCOVERY

Co-founder / Director
04.2023 - 06.2024

Job overview

  • Founded adequate startups with focusing on young talents developments worldwide
  • Evaluated which sources bring best young talents
  • Providing coaching and guidance to staffs
  • Prepare a report on a weekly basis for the tasks completed or in progress
  • Assessing applicants' knowledge, skills, and experience to best suit open positions
  • Familiarity with job boards and computer systems designed specifically for HR

KC SPORTS MANAGEMENT

Co-founder / Director
06.2021 - 04.2023

Job overview

  • Make sure that the sports entertainment event management has a committee
  • Ensuring adequate sports management strategies are present
  • Drawing together a sports event planning template
  • Discussing partnership procedures on behalf of the sports management
  • Mission to ensure young talents are been properly nurtured by coaches and fitness trainers
  • Identifying football marketing opportunities worldwide
  • Observe and check the complete sporting facility to ensure everything is in working order

FIRST CHOICE GROUP PLC

Customer Support
04.2019 - 08.2021

Job overview

  • Handled customer's complaint via telephone and finding a possible solution
  • Resolved customer orders and direct further technical complaints to manager
  • Answer multiple calls in phone system
  • Dealt with inbound and outbound calls from the United Kingdom
  • Performing Retention Services
  • Exchange merchandise for customers and advice customers on returns policy
  • Maintaining knowledge of current sales and promotions, policies regarding payment and product exchanges
  • Had a wonderful impact on customers that came in as regulars

JUDITH CHIME SOCCER FOUNDATION

Public Relations(PR) Executive
05.2021 - 05.2021

Job overview

  • Undertake administrative and support activities for the department and ensure first level interfacing with the the
  • Ensure referencing of Brand corporate information and update press books for the department
  • Answer multiple calls as a personal assistance to Judith Chime
  • Dealt with marketing services, media, account management
  • Assisted in the organization of press events, tournament and football showcasing
  • Daily media relations activities e.g
  • Take incoming media enquiries
  • Had wonderful impact on sponsors

360 CONTINETAL LOGISTICS

Dispatch Department
08.2018 - 03.2019

Job overview

  • Received, moved, checked and stored incoming goods
  • Checked and parked products
  • Loaded and unload trucks
  • Labeled goods that have arrive at the warehouse
  • Packaged and labeled products before they are dispatched

JESCOM TECHNOLOGIES

Customer Attendant-PT
08.2017 - 06.2018

Job overview

  • Greeted clients regularly
  • Proper daily records of operation
  • Managed day to days activities
  • Performed basics office related task, including correspondence, photocopying and records
  • Answer telephones and give information to callers

Education

Igbobi Comprehensive College

General Certificate
01.2010

University Overview

Olabisi Onabanjo University

Bachelor Degree from Philosophy B.A
01.2016

University Overview

High Tree Comprehensive College

Diploma (WAEC)
01.2011

University Overview

Skills

  • Teamwork
  • Multitasking
  • Problem-solving
  • Sales Abilities
  • Abilities to Read Clients
  • CRM System
  • Secretarial duties
  • Clear Communications
  • Telephone Skills
  • Troubleshooting
  • Sports Analyst
  • Strategies
  • Willingness to Learn
  • Goal Oriented
  • Data Entry
  • Procedures
  • Listening Skills
  • Microsoft Office
  • PC Skills
  • Typing Skills
  • Attentiveness
  • Contract drafting
  • Cold calling
  • Closing deals
  • Time management
  • Excellent communication
  • Customer relations
  • Product knowledge
  • Appointment scheduling
  • Budget management
  • Contract management
  • Proposal writing
  • Project specifications
  • Teamwork and collaboration

Accomplishments

Accomplishments
  • Certificate of Achievement, New School Competition, New York, Participated at the new school webinar quiz and was awarded a certificate of achievement for participating.
  • International Youth Leadership Conference, Kuwait, Invited by a colleague to participate at the 'International youth leadership conference' where we discussed about the development of youths and further suggestions on how youths can develop their natural given talents.
  • Soccer Worldwide Management, Obtained certificate as a registered player's agent under the soccer worldwide management, and certification as a profession football scout.
  • Certificate In Graphic Designing, Obtained from Academy programs international, online course taken for 5 months.

Special Skills And Personal Details

Special Skills And Personal Details
  • Ms Office, Power Point, and Excel
  • Virtual Support
  • Talent Aquisition
  • Email and internet applications
  • Web design and Proof Readings
  • Management and Administrative duties
  • Languages: English, Greek, Yoruba, Igbo, Bendel.
  • Hobbies: Travelling, Typing, Computers
  • Relationship Status Married
  • EU Driver's licence: Yes

References

References
  • Mr. Panicos Englezous, HR, Hidden Talent Discovery Ltd, 0035796648104
  • Mr. Soteris Ioannou, Sotos One Group Investment Ltd, 0035799685207
  • Prof. Taiwo Olajuwon, Dean, Of Arts, OOU University, 002348165652934

Languages

English
Bilingual or Proficient (C2)

Timeline

Solar Sales Representative
SOTOS SOLAR SYSTEMS
12.2024 - Current
Front Office Agent
RADISSON BLU HOTEL
08.2024 - 12.2024
Co-founder / Director
HIDDEN TALENT DISCOVERY
04.2023 - 06.2024
Co-founder / Director
KC SPORTS MANAGEMENT
06.2021 - 04.2023
Public Relations(PR) Executive
JUDITH CHIME SOCCER FOUNDATION
05.2021 - 05.2021
Customer Support
FIRST CHOICE GROUP PLC
04.2019 - 08.2021
Dispatch Department
360 CONTINETAL LOGISTICS
08.2018 - 03.2019
Customer Attendant-PT
JESCOM TECHNOLOGIES
08.2017 - 06.2018
Olabisi Onabanjo University
Bachelor Degree from Philosophy B.A
High Tree Comprehensive College
Diploma (WAEC)
Igbobi Comprehensive College
General Certificate

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