Hi, I’m
Nour Ellis
Huddinge
Summary
Outgoing and hard-working skin therapiest offering 4 years performing wide range of treatments. Highly skilled expert at facials, lashlift and browlift and microneedling. Courteously interacted with clients by answering questions and assisting with special requests. Always followed health and safety protocols for personal and client protection. Friendly Skincare Consultant with deep knowledge of skin conditions and effective treatments. Excellent sales, customer service and communication skills to build relationships and maintain loyal business. Organized and detail-oriented to manage efficient and effective store operations.
Overview
12
years of professional experience
Work History
JK skönhetStockholm, Södermalm
Licensed Aesthetician
01.2020 - Current
Job overview
- Maintained retail product knowledge to answer customer questions, share benefits and increase sales.
- Boosted repeat patient appointments and sales by offering reliable, quality service.
- Performed chemical peels and microdermabrasion for non-invasive skincare treatments.
- Educated clients on skincare techniques based on skin type and individual needs.
- Delivered gentle hair removal using wax and laser methods.
- Consulted customers and answered questions about desired treatments.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Educated clients on skin conditions, treatments and products to grow sales.
- Inspected client's skin to determine best courses of treatment.
- Kept detailed records of client preferences, skin and products to provide seamless service.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
- Meticulously maintained spa appearance and cleanliness.
- Assessed client needs and recommended skin care and anti-aging products.
- Supported profitability by upselling products and services and processing sales.
- Used peels and masks to improve appearance of client skin, customizing approaches based on client age and budget.
- Completed procedures to remove pore blockages and unsightly blackheads.
- Applied lotions, creams and tonics directly to client skin and advised on at-home use.
- Eliminated or reduced appearance of fine lines and spots with appropriate products.
- Offered skin rejuvenation and cellulite reduction therapy services to clients.
- Performed laser vein therapy and laser hair removal procedures.
- Offered lash/brow lifting/ lamination and brow and eyelash tinting services.
Westmans Event & konferensStockholm
Hostess
04.2016 - 06.2016
Job overview
- For the conference, coordinating between the conference and the restaurant, planning, taking orders and service, )
- Related document(s): westmans.pdf
CafeHuddinge
Cashier, våga
01.2015 - 04.2016
SpacetownStockholm
Travel agent- customer service
10.2014 - 11.2014
Cordoba Travel & TourismAleppo
travel agent - travel consultant
11.2010 - 08.2012
Education
Swedish language Svenska 2
gymnasienivå
komvux- Hermods- Infokomp- ABF
04.2023
University Overview
vitae Nour Yacoub
Hudvårdshögskolan IBS International Beauty School Stockholm- Sweden
Diploma in Skin Therapy And Spa Therapy
06.2019
EBT: Amadeus basic and advanced
01.2011
University of Aleppo
BA from English Literature
01.2010
IATA Diploma from Travel and Tourism
01.2010
University Overview
Travel Planning, Travel Formalities, Land Transport Rail, Car, Camper vans, Hotels, Tour packages,
Air Transport Essentials,Customer Service, Technology in Travel industry, Air Fares and Ticketing
EBT: Galileo basic & advanced program
01.2010
Skills
- PERSONAL SKILLS
- Mother tongue(s) Arabic
- Other language(s) UNDERSTANDING SPEAKING WRITING
- Listening Reading Spoken interaction Spoken production
- English C2 C2 C2 C2 C2
- Swedish C2 C1 C1
- Turkish C1 B2 B1 B1 A2
- Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
- Common European Framework of Reference for Languages
- Communication skills Very good communication skills gained through working with different people in different jobs
- Related document(s): IMG_0541[1]PNG
- Organisational / managerial skills I am very organized person in my privet life as well as at workI like to have everything in order
- Because when everything is arranged at its place that allows me to determine the supplies I need
- Much easier
- I always have a plan for my week and if anything just pumped up I always can manage it without
- Getting any stress
- Digital competence SELF-ASSESSMENT
- Information
- Processing
- Communication
- Content
- Creation
- Safety
- Problem
- Solving
- Proficient user Proficient user Independent user Proficient user Independent user
- Digital competences - Self-assessment grid
- ANNEXES
- Westmanspdf
- IMG_0541[1]PNG
- 26/7/16 European Union, 2002-2015 http://europasscedefopeuropaeu Page 2 / 4
- European skills passport
- Nour Yacoub
- 26/7/16 European Union, 2002-2015 http://europasscedefopeuropaeu Page 3 / 4
- Application Instruction
- Customer Service
- Moisturizing Treatments
- Equipment Sterilization
- Chemical Peels
- Product Demonstrations
- Relationship Building
- Exfoliation Treatments
- Assessing Skin Condition
- Client Consultations
- Verbal and Written Communication
- Personalized Care Regimens
- Information Confidentiality
- Preoperative Skincare
- Team Collaboration
- Flexible Schedule
- Eyebrow Shaping
- Equipment Maintenance
- Facial Masks
- Decision Making
- Eyelash and Eyebrow Tinting
- Cleaning and Sanitizing
- Creative Thinking
- Industry Trends Research
- Postoperative Skincare
- Facial and Scalp Massage
- Dependable and Responsible
- Makeup Application
- Multitasking and Organization
- Microsoft Office
- Hair Removal
- Records Management
- Skincare Product Sales
Interests
IMG_0541[1]. PNG
26/7/16 European Union, 2002-2015 | http://europass.cedefop.europa.eu Page 4 / 4
Languages
Arabic
First Language
English
Beginner
A1
Swedish
Beginner
A1
Timeline
Licensed Aesthetician
JK skönhet
01.2020 - Current
Hostess
Westmans Event & konferens
04.2016 - 06.2016
Cashier, våga
Cafe
01.2015 - 04.2016
Travel agent- customer service
Spacetown
10.2014 - 11.2014
travel agent - travel consultant
Cordoba Travel & Tourism
11.2010 - 08.2012
Swedish language Svenska 2
gymnasienivå
komvux- Hermods- Infokomp- ABF
Hudvårdshögskolan IBS International Beauty School
Diploma in Skin Therapy And Spa Therapy
EBT: Amadeus basic and advanced
University of Aleppo
BA from English Literature
IATA Diploma from Travel and Tourism
EBT: Galileo basic & advanced program
Similar Profiles
Apoorv ShakyaApoorv Shakya
Manager- Business Analyst (Strategy- Sales Excellence) at JK Lakshmi Cement Ltd. (JK Organization)Manager- Business Analyst (Strategy- Sales Excellence) at JK Lakshmi Cement Ltd. (JK Organization)
Arjun KumarArjun Kumar
Trade Marketing Manager at JK Organization JK FOODSTrade Marketing Manager at JK Organization JK FOODS
Jody ReidJody Reid
Co-Owner/President at JK Hometown Inc BDBA Reid's Auto Sales & ServiceCo-Owner/President at JK Hometown Inc BDBA Reid's Auto Sales & Service
Hammad AkramHammad Akram
Network Engineer at QuattrisNetwork Engineer at Quattris
Immanuel Dastranj SedghiImmanuel Dastranj Sedghi
Warehouse Worker at GSABWarehouse Worker at GSAB