NIAMAT ULLAH Rafiee
Coustmer Service
LARNACA
Summary
Well-qualified Job Title familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Successful Job Title with Number years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Customer Service Assistant
Smart Supermarket
Larnaca
02.2022 - 02.2023
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Answered customer questions about product availability and shipment times.
- Gathered and verified data from customers to promote marketing initiatives.
- Maintained clean and organized work environment to maintain customer safety.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Managed timely and effective replacement of damaged or missing products.
Shop Manager
Rafiee
Kabul
01.2010 - 02.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Trained team members in successful strategies to meet operational and sales targets.
- Developed new promotional campaigns to attract new customers.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Education
Bachelor Of Engineering - Geological Engineering
Mir Adina Malestan
Ghazni, Afghanistan 01.2020 - 02.2022
Student - Geological Engineering And Exploration of Mines
Mir Adina Malestan
Ghazni,Afghanistan 01.2020 - 02.2022
Skills
Relationship with customers
undefinedTimeline
Customer Service Assistant
Smart Supermarket
02.2022 - 02.2023
Bachelor Of Engineering - Geological Engineering
Mir Adina Malestan
01.2020 - 02.2022
Student - Geological Engineering And Exploration of Mines
Mir Adina Malestan
01.2020 - 02.2022
Shop Manager
Rafiee
01.2010 - 02.2018
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