Operating system: Windows
Mohsine Belhilaj
Chief purser
Tangier
Summary
Committed manager with exceptional leadership, organizational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Ass chief purser
AML company (No available a chief purser position)
Tangier, Morocco
07.2024 - Current
- Met passengers at entrance, verified tickets and directed individuals to locations.
- Managed emergency response actions following established procedures for evacuation and passenger safety.
- Helped passenger with diverse comfort requests and answered questions.
- Guided passengers in prompt evacuation during emergency landings.
- Assessed emergency equipment and first aid kits ahead of travel.
Chief purser
INTERSHIPPING Company
Tangier, Morocco
08.2012 - 10.2023
- Leader of catering department ( ass purser , supervisors , hostesses , stewards, storekeeper,....)
- Responsible for managing the administrative aspects of carting department of the ship.
- Perform data entry , recording, printing and filing duties.
- Selection and recruitment of crew of catering department.
- Ensures all crew joining and sailing the ships are complying with the training and certification.
- Checking and monitoring of STCW and medical certificates.
- Up dating of seafarers information ,documents and certificates expiry.
- Making crew planning /rotation and crew list.
- Prepare crew presence status .
- Crew evaluation.
- Participation in safety drills as head of catering department.
- Manage on-board inventories.
Purser
COMARIT Company
Tangier, Morocco
09.2010 - 08.2012
- Leader of catering department.
Ass purser
COMARIT Company
Tangier, Morocco
09.2009 - 08.2010
Head Cashier
COMARIT Company
Tangier, Morocco
01.2008 - 08.2008
- Management of cash registers and daily expenses.
- Management of points of sale.
- Carry out a daily check of the receipts from the points of sales on board.
- Intervene in the event of disputes and problems between cashiers and passengers on board.
- Establish daily counts .
- Displayed and restocked merchandise by following brand guidelines.
- Facilitated smooth checkout operations, counting cash drawers at the beginning of every shift to ensure adequate change availability.
- Completed opening and closing procedures each day.
Education
Bachelor of Business Administration - Business Administration
American University of Leadership
Rabat/Morocco 09.2016 - 07.2018
Technician's Certificate - Hotel Technology and Tourism
Institute of Hotel Technology and Tourism
Sale/Morocco 09.2003 - 07.2005
Management computing Technician. - Management computing
Pigier
El Kelaa des Sraghna /Morocco 09.1999 - 08.2001
Baccalaureate - Science Experimental.
High School Moulay ismail
El Kelaa des Sraghna / Morocco. 09.1998 - 07.1999
Skills
The ability to work in a team
Communication techniques
Taking initiative and solving problems
Good organisation and good planing
Good management
Public relations
Software
Microsoft office: Word,Exel,PowerPoint,Outlook
Interests
Personal qualities: Flexible,passionate,rigorous,great concentration,dynamic,ambitious
Hobbies: running,travel,cooking,photography
Timeline
Ass chief purser
AML company (No available a chief purser position)
07.2024 - Current
Bachelor of Business Administration - Business Administration
American University of Leadership
09.2016 - 07.2018
Chief purser
INTERSHIPPING Company
08.2012 - 10.2023
Purser
COMARIT Company
09.2010 - 08.2012
Ass purser
COMARIT Company
09.2009 - 08.2010
Head Cashier
COMARIT Company
01.2008 - 08.2008
Technician's Certificate - Hotel Technology and Tourism
Institute of Hotel Technology and Tourism
09.2003 - 07.2005
Management computing Technician. - Management computing
Pigier
09.1999 - 08.2001
Baccalaureate - Science Experimental.
High School Moulay ismail
09.1998 - 07.1999