Manoj Singh

• Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
• Managed multiple tables simultaneously, ensuring timely service and attention to detail.
• Collaborated with kitchen staff to ensure accurate order delivery and presentation.
• Assisted in inventory management, tracking supplies and reducing waste effectively.
• Resolved customer complaints efficiently, maintaining positive dining experiences.
• Facilitated clear communication between the front-and back-of-house teams, improving overall restaurant efficiency.
• Provided exceptional wine pairing recommendations that enhanced the guests'' culinary experience.
• Conducted regular pre-shift meetings to review daily specials, promotions, and any relevant updates from management.
• Coordinated with kitchen staff to ensure timely delivery of orders while maintaining food quality standards.
• Trained staff members on use of POS system.

• Trained new staff on menu items, service standards, and operational procedures.
• Implemented upselling techniques, increasing overall sales through strategic recommendations
• Mentored junior waitstaff to improve their skills and maintain a high standard of service, resulting in a more cohesive team.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Resolved customer concerns promptly and professionally, ensuring a positive dining experience.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

•Professional qualifications

•Adapted to new situations and learned new skills quickly.

•Participated in training and seminars to enhance skills and promote growth.

Managed time effectively to meet deadlines

•Communication: Active listening, clear speaking, and conflict resolution with team

• Teamwork: Collaborating effectively with other staff members across departments.
• Adaptability: Working in a fast-paced environment and being flexible with shifts.