Louise Lopez
Santa Elena
Summary
Personable and organized with strong communication and multitasking skills, ready to excel in remote support role. Well-versed in administrative tasks and proficient in digital tools like Microsoft Office and calendar management. Committed to enhancing productivity and ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Virtual Assistant
Nielsen Law Firm
Los Angeles California (Remote)
12.2021 - 07.2025
- Managed scheduling and calendar coordination for multiple clients.
- Provided customer service support through email and phone inquiries.
- Conducted research to support project development and client needs.
- Organized files and maintained digital records for easy access.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Facilitated smooth operations with proficient data entry and document management for various clients.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Completed client data entry.
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
- Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Uploaded files for team use on Google Sheets.
Education
No Degree - Front Desk
Cayo Center For Employment Training
San Ignacio 06-2011
High School Diploma -
Eden High
Santa Elena, Belize06-2009
Skills
- Customer service
- Calendar management
- Data entry
- Microsoft office
- Social media updating
- Meeting scheduling
- File organization
- Spreadsheet management
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Team collaboration
- Verbal and written communication
- Task prioritization
- Data confidentiality
- Internet research
- Online scheduling
- Email management
- Language proficiency
- Fast learner
- Customer and client relations
- Scheduling
- Clear communication
Languages
English
Spanish
ASL
Timeline
Virtual Assistant
Nielsen Law Firm
12.2021 - 07.2025
No Degree - Front Desk
Cayo Center For Employment Training
High School Diploma -
Eden High