Kristina Titoy

Office Administrator at Medical Beauty Salon You

2021 — 2023

• Acting as a first point of contact by dealing with correspondence and phone calls • Managed incoming and out coming correspondence with clients, scheduled

appointments, and answered inquiries

• Organized office inventory and tidied the reception area

• Greeted, welcomed, and provided guests with advice and guidance in a constant

pleasant manner while keeping trust within them

Office Administrator at Dance Studio Moon

2015 — 2020

• Handling reservations via phone and email / keeping accurate records about customer bookings and payments

• Greeting, welcoming, answering que,stions and addressing complaints

• Approaching, communicating, and earning trust in the best manners to all clients

• Understanding customer's needs and providing them with personalized solutions

by suggesting the ideal lessons to participate in.

I worked as an Office Manager at Gamify, an IT company, from 2023 to 2025. I was responsible for organizing office operations, managing administrative tasks, supporting internal teams, and ensuring the smooth day-to-day functioning of the workplace. This role helped me develop strong organizational and communication skills.

• Managed reservation system, optimizing table assignments for efficiency.

As a hostess, my main responsibilities included greeting and welcoming guests, managing reservations and seating arrangements, and ensuring a pleasant and organized dining environment. I coordinated guest flow during busy hours, provided menus, answered basic questions, and worked closely with the service staff to maintain high customer satisfaction. This role required strong communication skills, a professional appearance, and the ability to stay calm and friendly in a fast-paced setting.