Summary
Overview
Work History
Education
Skills
Timeline
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Konstantinos Savva

Quality Control Representative

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work History

Quality Assurance Supervisor

KPAX MARKETING
Limassol
02.2020 - Current
  • Was promoted to this position after 8 months of customer support services through online chats, email and telephone.
  • Assessing investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
  • Overseeing onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
  • Evaluating interactions between associates and customers to assess personnel performance.
  • Updating files with changes to procedures and content on company’s online drive.

Account Manager

H.C.H Advance Tech Solutions
Paphos
10.2018 - 11.2019
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Reaching Sales Targets set by Regional Manager.
  • Providing clients with on-going updates on the market, positioning, and account performance.
  • Assisting clients with Trading Platform Education and Financial Trading Queries
  • Use of Microsoft Office and CRM Management.

Sales Advisor

CCA INTERNATIONAL (British Telecoms Agent)
London
07.2016 - 03.2018
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated features, answered questions and offered solutions.
  • Responded to in-person and telephone requests for information about company offerings.
  • Outbound/Inbound calling to potential and existing residential customers on behalf of BT with the aim of generating sales. (Inbound and Outbound calls).
  • Being flexible/adaptable in a fast paced working environment.
  • Maintaining adherence to compliance areas, standards and processes with regards to the project criteria.

Finance Assistant Intern

SEDAN CHAIR TRADING
Bulawayo
03.2015 - 12.2015
  • Developed and analyzed various budgets and performed financial statement analysis.
  • Documenting the company’s systems in order to draw up a procedure manual for the following cycles: Sales, Procurement (Purchases), HR, Production and Accounting.
  • Completing monthly Stock Counts
  • Investigating stock variances monthly
  • Compiling weekly cash sales reports
  • Completing fuel audits on a monthly basis
  • Use of Microsoft office to complete audits/sales reports and stock counts.

Education

Bachelor of Commerce Honours - Business Management

RHODES UNIVERSITY
South Africa
01.2014 - 12.2014

Bachelor of Commerce - Economics And Business Management

Rhodes University
South Africa
01.2010 - 12.2013

Skills

    Attention to Detail

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Timeline

Quality Assurance Supervisor

KPAX MARKETING
02.2020 - Current

Account Manager

H.C.H Advance Tech Solutions
10.2018 - 11.2019

Sales Advisor

CCA INTERNATIONAL (British Telecoms Agent)
07.2016 - 03.2018

Finance Assistant Intern

SEDAN CHAIR TRADING
03.2015 - 12.2015

Bachelor of Commerce Honours - Business Management

RHODES UNIVERSITY
01.2014 - 12.2014

Bachelor of Commerce - Economics And Business Management

Rhodes University
01.2010 - 12.2013
Konstantinos SavvaQuality Control Representative