Karen Polyviou

• Created and implemented the menu for the franchise in Cyprus taking into account the local cuisine and making it cost effective. Introduced the Grab and Go range to the franchise to improve productivity and time serving customers.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Developed and implemented strategies to increase sales and profitability.
• Trained new employees to the company.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Introduced outside catering to the company, including platters, Corporate breakfasts and party catering.
• Introduced delivery service to the Company.

Controlled the overseas sales for the United Kingdom,Germany and Belgium.

Negotiated prices and payment terms.

Controlled the logistics for the transportation of all containers between the Company and the customer.

• Created Menu for the start of the Restaurant.
• Resolved problems, improved operations and provided exceptional service.
• Worked flexible hours across night, weekend and holiday shifts.
• Buying stock and quality control.