Juan Pablo Metz Redondo
Chemainus
Summary
Accomplished leader with a proven track record at East Coast Commodities Inc, excelling in strategic planning and organizational leadership. Spearheaded initiatives that significantly enhanced operational efficiency and fostered a culture of innovation and accountability. Skilled in business development and crisis management, achieving substantial revenue growth and maintaining high levels of employee satisfaction.
Overview
37
37
years of professional experience
Work History
President
East Coast Commodities Inc
01.2012 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
General Manager
MC Lines Maritime Co Ltd
01.2008 - 12.2011
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
President
Phoenix Training & Services
01.2004 - 12.2007
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
- Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
- Cultivated company-wide culture of innovation and collaboration.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Created succession plans to provide continuity of operations during leadership transitions.
- Founded performance- and merit-based evaluation system to assess staff performance.
General Manager
MCL Feeders Ltd
01.2000 - 12.2003
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Executive VP
Metz Maritime Inc
01.1992 - 12.1999
- Achieved company growth by implementing strategic initiatives and fostering collaboration across departments.
- Managed risk effectively by implementing robust policies and procedures designed to mitigate potential threats to the business.
- Led cross-functional teams in executing large-scale projects on time and within budget constraints, contributing to overall company success.
- Implemented cost-saving measures through careful financial analysis and budget management, positively impacting overall profitability.
- Assembled team of vice president-level leaders to grow business and develop group.
- Optimized supply chain processes for greater reliability and efficiency, reducing lead times while ensuring consistent product quality standards were met.
- Developed strong relationships with key industry partners, resulting in mutually beneficial business opportunities.
- Drove talent acquisition strategies to attract top-tier candidates, building a high-performing team capable of achieving company objectives.
- Streamlined operations for increased efficiency by identifying areas for improvement and implementing process changes.
- Served as a key spokesperson for the organization at industry events and conferences, showcasing thought leadership while fostering strategic connections with potential partners.
Marketing & Operations Manager
MCL Shipping Ltd
01.1988 - 12.1991
- Streamlined marketing processes for improved efficiency and cost savings.
- Increased brand awareness by developing and executing targeted marketing campaigns.
- Conducted regular competitor analysis to identify gaps in the market and capitalize on emerging trends.
- Negotiated vendor contracts, securing favorable terms and cost savings for the company.
- Collaborated with sales team to align marketing initiatives for maximum impact on revenue growth.
- Oversaw budget allocation across multiple channels, ensuring efficient use of resources in achieving marketing goals.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Continually maintained and improved company's reputation and positive image in markets served.
Education
Freight Broker - Logistics
CITT
Toronto, Canada06.1998
Ship Broker - Shipping
Shipbroker Institue
London, UK06.1988
Skills
- Leadership Team Building
- Organizational Leadership
- Strategic Planning
- Operational Excellence
- Operations Management
- Project Management
- Sales and Marketing
- Business Development
- Contract Negotiation
- Employee Relations
- Crisis Management
- Company Representation
Languages
Spanish
Native language
English
Proficient
C2
French
Intermediate
B1
Timeline
President
East Coast Commodities Inc
01.2012 - Current
General Manager
MC Lines Maritime Co Ltd
01.2008 - 12.2011
President
Phoenix Training & Services
01.2004 - 12.2007
General Manager
MCL Feeders Ltd
01.2000 - 12.2003
Executive VP
Metz Maritime Inc
01.1992 - 12.1999
Marketing & Operations Manager
MCL Shipping Ltd
01.1988 - 12.1991
Freight Broker - Logistics
CITT
Ship Broker - Shipping
Shipbroker Institue
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