ARSENE TCHOMBA MANGA
NICOSIA
Summary
Capable Accountant successful at managing multiple projects and consistently meeting deadlines under pressure. Extensive knowledge of accounting software and processes.
Committed and motivated Administrative Assistant with exceptional customer service and decision-making skills. Strong work ethic
Overview
11
11
years of professional experience
Work history
Sales agent
Chamba
Limassol, Cyprus
12.2025 - Current
- Conducted market research to identify new business opportunities.
- Provided after-sales support as required, enhancing overall customer experience.
- Enhanced sales performance with thorough knowledge of product range.
- Resolved customer complaints promptly, ensuring customer satisfaction.
- Developed sales pitches tailored specifically to individual client needs.
- Navigated challenging negotiations successfully whilst maintaining strong relationships with clients.
- Collaborated closely with marketing team to develop sales strategies.
- Tracked competitor activity and adjusted strategies accordingly for market advantage.
- Performed regular follow-ups with prospective customers, leading to increased conversion rates.
Retention
Chamba
Limassol, Cyprus
07.2025 - 12.2025
- Initiated follow-ups with customers, ensured satisfaction and retention.
- Reduced turnover rate with effective retention strategies.
- Promoted knowledge retention with interactive teaching methods.
- Resolved disputes with customers, ensuring satisfaction and retention.
Assistant Manager
Horse island
westcork, ireland
08.2020 - 02.2026
- Processing payroll, daily invoices and other payments
- Follow company safety and security policies to ensure a safe and secure workplace for all
- Liaise with contractors
- Initiated inventory control measures to manage and replenish feed for livestock, guest house and boat appliances
- Keeping up to date all maintenance and services of all mechanical, electrical aplliances and crafts of the island
consul assistant
Honorary Consulate of Democratic Republic of Congo
Nicosia, Cyprus
06.2017 - 07.2020
- Answered calls from citizens and business owners for help in their queries and emergencies.
- Protection of the legitimate rights and interests of the citizens and legal persons of the country
- Promotion of the development of relations between the DRC and Cyprus.
- Issuance of legal documents
- Processing visas application and preparing interviews of applicant
cashier
Burger King
Nicosia, Cyprus
10.2016 - 06.2017
Club Promoter
Ice Bar
Ayia Napa, Cyprus
07.2016 - 09.2016
- Ticket sales
- Promotion
Club promoter
Ice bar
Ayia Napa, Cyprus
07.2015 - 09.2015
- Ticket sales
- Promotion
Education
Certificate for IAC - Module on Interpreting in the Asylum Context
EASO
Nicosia, CyprusMaster of Business Administration - Finance
University of Nicosia
NicosiaBachelor of Science - Accounting
University of Nicosia
NicosiaBachelor of Science - Accounting
Haute Ecole de la Province de Liege
LiegeHigh School Certificate - Commercial Science
Groupe Scolaire du Mont-Amba
KinshasaSkills
- Orienting and training
- Outstanding customer service
- Professional and mature
- Phone call answering
- Documenting patient information
- Microsoft Office: Word, Excel, power-point
- Powerpro soft, Spss
Language
- Discovering new cities and cultures
- Football and tennis
- Dramatic and comedy movies
Language
- French : native
- English: very well
- Greek: intermediate
- Lingala: native
- Swahili: native
Timeline
Sales agent
Chamba
12.2025 - Current
Retention
Chamba
07.2025 - 12.2025
Assistant Manager
Horse island
08.2020 - 02.2026
consul assistant
Honorary Consulate of Democratic Republic of Congo
06.2017 - 07.2020
cashier
Burger King
10.2016 - 06.2017
Club Promoter
Ice Bar
07.2016 - 09.2016
Club promoter
Ice bar
07.2015 - 09.2015
Certificate for IAC - Module on Interpreting in the Asylum Context
EASO
Master of Business Administration - Finance
University of Nicosia
Bachelor of Science - Accounting
University of Nicosia
Bachelor of Science - Accounting
Haute Ecole de la Province de Liege
High School Certificate - Commercial Science
Groupe Scolaire du Mont-Amba