Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jahid Dawson

Car Enthusiast
Belmopan

Summary

Passionate and hands-on car enthusiast with informal mechanical knowledge, strong attention to detail, and excellent problem-solving skills. Seeking to apply my deep interest in automotive, self-taught mechanical insight, and customer service experience to grow in a mechanic alignment role.

I am a dynamic and detail-oriented professional with a fast-learning mindset with a strong background in customer service, adept at resolving conflicts and enhancing customer loyalty.

Overview

15
15
years of professional experience

Work History

Customer Service Representative

Transparent BPO
06.2024 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Maintained attention to detail in every interaction to ensure satisfaction

Body Work Technician

Fx Autobody
05.2023 - 07.2023
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Assisted with the removal and installation of body panels, headlights, tail lights, interior panels, and wheels
  • Supported chassis alignment procedures by helping reposition structural components under technician guidance
  • Performed dent removal, sanding, and paint prep with close attention to detail and finish quality
  • Operated air compressors, compact drills, socket wrenches, and other mechanical tools safely and effectively
  • Gained hands-on experience in disassembling and reassembling vehicle components, reinforcing technical knowledge of car structures
  • Worked in a fast-paced shop environment, collaborating with experienced mechanics and body technicians
  • Applied safety practices, tool care, and precision—skills directly transferable to vehicle alignment and repair roles

Home Maintenance Technician

Kool Kondos
03.2022 - 04.2023
  • Performed basic electrical and mechanical repairs of house appliances and machines.
  • Troubleshot equipment breakdowns.
  • Followed work orders and specifications for repair and maintenance.
  • Assemble furniture
  • Managed interior/exterior painting projects for homes and businesses
  • Worked with precision and attention to visual detail, skills transferable to alignment work
  • Communicated effectively with clients and met project deadlines

Volunteer

The Scout Association of Belize
01.2010 - Current
  • Developed teamwork, responsibility, and leadership skills
  • Participated in community service and practical training activities
  • Assisted in disaster relief efforts, ensuring timely distribution of aid and supplies.
  • Fostered sense of community, organizing neighborhood gatherings.
  • Provided emotional support and companionship to elderly in community homes.

Education

High School Diploma -

Anglican Cathedral College
Belize City, Belize
05.2001 -

Skills

Strong Knowledge of Car Parts & Basic Repairs

Drives Standard & Automatic Vehicles

Quick Learner & Technically Curious

Attention to Detail & Safety-Oriented

Problem-Solving & Diagnostic Skills

Excellent Customer Service & Communication

Self-Motivated with Passion for Mechanics

Team-Oriented & Dependable

Adaptability and flexibility

Additional Information


  • Extensive personal study in mechanical engineering through YouTube, repair tutorials, and simulation mechanic games
  • Familiar with vehicle components, suspension systems, engines, and alignment concepts
  • Comfortable handling tools, diagnosing issues, and learning on the job
  • Constantly improving knowledge through videos, online forums, and hands-on DIY practice
  • Valid Driver’s License (Automatic & Standard)
  • Basic First Aid Certified
  • Knowledge of Google Ads and Digital Content Creation
  • Starting a gaming YouTube Channel focused on automotive content, including drifting, racing, vehicle tuning, and mechanical repair simulations.
  • Enthusiastic learner dedicated to building a long-term career in the automotive field

Timeline

Customer Service Representative

Transparent BPO
06.2024 - Current

Body Work Technician

Fx Autobody
05.2023 - 07.2023

Home Maintenance Technician

Kool Kondos
03.2022 - 04.2023

Volunteer

The Scout Association of Belize
01.2010 - Current

High School Diploma -

Anglican Cathedral College
05.2001 -

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Jahid DawsonCar Enthusiast