Isaiah Oluwatosin Okunniga
Haspolat
Summary
Dynamic professional with a proven track record at Jereal Digital Production, excelling in customer service and dispute resolution. Demonstrated expertise in sales tracking and inventory management as a Sales Manager at El-morijah Electronic World. Recognized for enhancing processes and fostering team collaboration to drive customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Jereal Digital Production
Lagos
01.2020 - 04.2021
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered customer inquiries via phone, email, and chat.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
Sales Manager
El-morijah Eletronic World
Ondo
03.2016 - 12.2019
- Supervised sales tracking, submitted comprehensive account summaries, and verified inventory levels.
Education
Bachelor of Science - Business Administration And Management
Cyprus International University
North Cyprus06-2025
Associate of Science - Computer Engineering
Olabisi Onabanjo Universiy
Ogun State, Nigeria11-2020
Skills
- Customer service
- Project management
- Sales tracking
- Inventory management
- Problem solving
- Effective communication
- Team collaboration
- Dispute resolution
- Administrative support
Accomplishments
- First class with Honors, Cyprus International University
Languages
English
Professional
Turkish
Limited
Yoruba
Professional
References
References available upon request.
Timeline
Customer Service Representative
Jereal Digital Production
01.2020 - 04.2021
Sales Manager
El-morijah Eletronic World
03.2016 - 12.2019
Bachelor of Science - Business Administration And Management
Cyprus International University
Associate of Science - Computer Engineering
Olabisi Onabanjo Universiy
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