Summary
Overview
Work History
Education
Skills
Timeline
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Ioanna Philippou

Andrea Patsalidi 4, Nicosia

Summary

I am a dedicated and organized individual. My organizational skills and self discipline have ultimately been my strongest powers. I strive for perfection and flawlessness.

Overview

9
9
years of professional experience

Work History

Secretary/Personal Assistant

Loukis G. Loucaides & Co
10.2023 - 07.2024
  • Handled sensitive information discreetly, dealing directly with clients, maintaining confidentiality when managing personnel files and financial data.
  • Maintained daily report documents.
  • Provided clerical support copying, faxing, and filing documents.
  • Prepared professional correspondence, including memos, letters, emails and coordinating tasks involving Court cases.
  • Managed executive calendars, scheduled appointments and meetings.

Manager

"Το Δίχωρο" Ερμού 271
03.2017 - 09.2023
  • Trained existing employees to maximize team agility and performance.
  • Scheduled employee shifts.
  • Improved customer satisfaction by consistently providing friendly and efficient service.

Ground Hostess

LGS Handling (Larnaca Airport)
06.2016 - 03.2017
  • Responsible for the arrivals and lost and found at the airport.
  • Secretarial work.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.

Waitress

Amathus *5 Beach Hotel
05.2015 - 10.2015
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Education

Hospitality Administration And Management

Higher Hotel Institute of Cyprus
Nicosia, Cyprus
05.2016

High School Diploma -

Forum Private Greek School
Nicosia, Cyprus
06.2013

Skills

  • Active listening skills
  • Strong organizational skills
  • Sharp problem solver
  • Ability to work under pressure
  • Leadership skills
  • Communication skills

Timeline

Secretary/Personal Assistant

Loukis G. Loucaides & Co
10.2023 - 07.2024

Manager

"Το Δίχωρο" Ερμού 271
03.2017 - 09.2023

Ground Hostess

LGS Handling (Larnaca Airport)
06.2016 - 03.2017

Waitress

Amathus *5 Beach Hotel
05.2015 - 10.2015

Hospitality Administration And Management

Higher Hotel Institute of Cyprus

High School Diploma -

Forum Private Greek School

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Ioanna Philippou