Working out
Fotis Papoutes
96280021 fotistw14@gmail.com
Nicosia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding Task and training skill. Motivated to learn, grow and excel . Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Reliable employee seeking Job Title position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Trafficjunky Agent
Mindgeek
nicosia
11.2021 - 06.2022
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Received and processed stock into inventory management system.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Increased customer satisfaction by resolving issues.
- Identified issues, analyzed information and provided solutions to problems.
- Collaborated with team members to achieve target results.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Worked with customers to understand needs and provide excellent service.
- Handled [Number] calls per day to address customer inquiries and concerns.
Barista
Zorbas
nicosia
01.2020 - 05.2021
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Complied with standards for merchandising, stocking and storing product.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted additional items with beverages, increasing store sales.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Controlled line and crowd with quick, efficient service.
- Prioritized drink requests while managing interruptions.
- Maintained regular and consistent attendance and punctuality.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Cleaned counters, machines, utensils and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Cashier
KFC
nicosia
05.2019 - 01.2020
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- There was a competition ( who is going to sell most large meals) I have won the competition with flying colours
- Tallied cash drawer at beginning and end of each work shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Addressed customer needs and made product recommendations to increase sales.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Stocked, tagged and displayed merchandise as required.
Barista
Ipanema espresso
nicosia
03.2018 - 12.2018
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Complied with standards for merchandising, stocking and storing product.
- Promoted additional items with beverages, increasing store sales.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Maintained regular and consistent attendance and punctuality.
- Prioritized drink requests while managing interruptions.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Cleaned counters, machines, utensils and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Barista, Supervisor
Coffee Beanerry
nicosia
09.2017 - 03.2018
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Delegated high volumes of work to empower team, build trust and assist with professional development.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Controlled line and crowd with quick, efficient service.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared, calibrated and monitored production levels to achieve targets.
- Set overall vision and provided team leadership.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Prioritized drink requests while managing interruptions.
- Worked with management team to implement proper division of responsibilities.
- Complied with standards for merchandising, stocking and storing product.
- Achieved results by working with staff to meet established targets.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Maintained regular and consistent attendance and punctuality.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Promoted additional items with beverages, increasing store sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Evaluated employee performance and coached and trained to improve weak areas.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils and seating areas daily.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Education
High School Diploma -
Lykeio Dasoypolis
Nicosia 09.2012 - 06.2015
Skills
Extremely quick learner
undefinedAccomplishments
- Achieved goals by completing tasks with accuracy and efficiency.
- Supervised team of 3 staff members.
- Reached all revenue goals except one month while working in MindGeek
- Was a main barista at Zorbas and Coffee Beanerry , I was controlling stock , sales, personnel , machines drinks, customer service, customer needs, Food ordes, Phonecalls , team organization.
Additional Information
Am always willing to learn new things.
Knowledge is the best gift you can reward yourself with.
Hard working person.
Phone 96280031
Email: fotistw14@gmail.com
Interests
Walking
Reading books
Learning about new things
Timeline
Trafficjunky Agent
Mindgeek
11.2021 - 06.2022
Barista
Zorbas
01.2020 - 05.2021
Cashier
KFC
05.2019 - 01.2020
Barista
Ipanema espresso
03.2018 - 12.2018
Barista, Supervisor
Coffee Beanerry
09.2017 - 03.2018
High School Diploma -
Lykeio Dasoypolis
09.2012 - 06.2015
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