Summary
Overview
Work History
Education
Skills
Websites
Courses
Projects
Other Skills
Interests
Timeline
Generic

Manthos Kontovourkis

IT Support Engineer

Summary

System Engineer

Overview

10
10
years of professional experience
3
3
Languages

Work History

System Engineer

AA Acenetworks Ltd
08.2021 - Current

IT Support Administrator

Hellenic Technical Enterprises Ltd
02.2019 - 08.2021

Seconded to the Central Bank of Cyprus and the Municipality of Nicosia

IT Support Engineer

AA Acenetworks Ltd - Melco Resorts & Entertainment
08.2018 - 02.2019

Computer Technician

Telli Enterprises
03.2017 - 06.2018

Assistant IT Administrator

ΡΙΚ - CYBC (ΑΝΑΔ)
01.2016 - 01.2017

Store Manager/Sales/Customer Service

MK TELEFONE-PRIMETEL
06.2015 - 11.2015

IT Administrator (internship)

Family Restaurants ANDRE.CO LTD (McDonald's Cyprus)
02.2014 - 06.2014

Education

MCSA Windows Server 2016 -

FREDERICK UNIVERSITY
Nicosia,Cyprus
04.2001 -

Microsoft Certification - Microsoft TechElite Workshop

Microsoft Academy
Nicosia,Cyprus
04.2001 -

Bachelor of Science - Computer Engineering

FREDERICK UNIVERSITY
Nicosia,Cyprus
04.2001 -

CISCO Certification - IT Essentials

Cisco Networking Academy
Nicosia,Cyprus
04.2001 -

Bachelor of Science - Computer Engineering

TEI of KAVALA, Greece
Kavala,Greece
04.2001 -

Skills

    Network Infrastructure Administration

Switches and Routers

Hardware and Software Installation

Cloud Services (AWS,AZURE)

Technical Analysis

Hardware Configuration

Incident Management

Troubleshooting

Server Management (AD, Storage, Backup, Veeam)

Application Support

Programming (c, SQL)

Virtualization Technologies (VMWARE, HYPER V)

Scripting Languages

Technical Support

Help Desk Software

Configuration Management

System Engineering

Network Administration

LAN/WAN

FortiGate Technologies

PBX Systems Technologies (3CX, FreePBX, Elastix, Issabel, Yeastar)

Antivirus Controllers (ESET, GRAVITY ZONE)

Phone devices Setup & Configuration

Unify Controllers

Exchange, Mdeamon

Office 365

Ticketing Systems (Service Now, Syncro)

Courses

- Microsoft Azure Fundamentals

- Cloud Computing Concepts and AWS Basics

Projects

- Server OS Upgrade  

- Automated Server Management System Development 

 - Server Provisioning Automation 

 - Server Monitoring and Performance Analysis System  

 - Backup System Implementation (Veeam Backup & -   Replication Implementation)  

- Network Infrastructure Upgrade  

 - Setting up and installing telephone systems, as well as   managing telephone devices (Freepbx,3CX)

Other Skills

- Problem Solving 

- Commitment to outcomes 

- Helpful Attitude 

- Very good communication 

- Team spirit

Interests

Getting informed about everything related to technology and my employment sector

Music

Painting

Volunteering

Scouting

Athletic activities

Timeline

System Engineer

AA Acenetworks Ltd
08.2021 - Current

IT Support Administrator

Hellenic Technical Enterprises Ltd
02.2019 - 08.2021

IT Support Engineer

AA Acenetworks Ltd - Melco Resorts & Entertainment
08.2018 - 02.2019

Computer Technician

Telli Enterprises
03.2017 - 06.2018

Assistant IT Administrator

ΡΙΚ - CYBC (ΑΝΑΔ)
01.2016 - 01.2017

Store Manager/Sales/Customer Service

MK TELEFONE-PRIMETEL
06.2015 - 11.2015

IT Administrator (internship)

Family Restaurants ANDRE.CO LTD (McDonald's Cyprus)
02.2014 - 06.2014

MCSA Windows Server 2016 -

FREDERICK UNIVERSITY
04.2001 -

Microsoft Certification - Microsoft TechElite Workshop

Microsoft Academy
04.2001 -

Bachelor of Science - Computer Engineering

FREDERICK UNIVERSITY
04.2001 -

CISCO Certification - IT Essentials

Cisco Networking Academy
04.2001 -

Bachelor of Science - Computer Engineering

TEI of KAVALA, Greece
04.2001 -
Manthos KontovourkisIT Support Engineer