David Sarikas
Senior Product Manager
Summary
Highly motivated Senior Product Manager with 9+ years of experience in end-to-end product and project management across various sectors. Skilled in leading cross-functional teams and executing both technical and strategic initiatives, leveraging Agile and Waterfall methodologies. Proven ability to manage the entire product lifecycle, from discovery and strategy to delivery and launch, while driving customer engagement, retention, and profitability. Strong advocate of data-driven decision-making, consistently aligning product strategies with business goals to deliver high-impact results. Eager to foster a product-led culture within the organization.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
8
8
Certifications
Work History
Senior Product Manager
Trading Point
4 2023 - Current
- Led the Loyalty Business Stream, managing cross-functional teams (mobile, web, frontend, backend) to deliver a 30% increase in customer retention and an 80% increase in customer lifetime value through the successful launch of a new loyalty program.
- Revamped the Refer a Friend and Deposit Bonus offerings, improving customer segmentation and engagement strategies, resulting in a 23% increase in client activation over one quarter.
- Developed and launched gamification features such as Spin the Wheel and Scratch Cards, driving a 20% increase in Q1 2024 revenue by enhancing customer engagement and increasing trading volumes through optimized go-to market strategies with the involvment of MKT ans Sales teams.
- Managed senior stakeholder relationships by presenting new product features and their strategic value during ExCo meetings, aligning feature delivery with business OKRs to ensure product impact and ROI.
- Monitored and enhanced daily product functionalities using data driven insights and customer analytics, significantly improving customer lifetime value while minimising financial exposure. Worked closely with MO and Dealing department to identify and eliminate client abuse cases.
- Transitioned the company's mobile app to PWA, collaborating with UI/UX and technical teams to implement service workers and optimize the customer experience.
Product Manager
Trading Point
04.2022 - 04.2023
- Led the development of a Promotions API and GUI, cutting time-to-market for new promotions by 50% and providing flexible tools for dynamic landing page creation used by the marketing team.
- Initiated the integration of the Solitics marketing automation platform, enabling real-time, data-driven customer communication and delivering a 10% increase in trading volume during promotional periods.
- Adopted and integrated Productboard to streamline product feedback and alignment, ensuring the backlog and development were synchronized with business priorities, accelerating product delivery.
- Contributed to the definition of Value Streams and led a diverse portfolio of projects within the Client Engagement value stream.
Senior Agile Delivery Manager
CTS , Google Cloud (Contract)
06.2021 - 04.2022
- Managed a team of 10 engineers, successfully migrating alternative data from Cloudera to Google Cloud, ensuring a seamless transition with no disruption to data flow.
- Delivered three Proof of Concepts (PoCs) demonstrating the success of the cloud infrastructure migration, validating the system's scalability and efficiency.
- Aligned project requirements with GCP best practices, collaborating with the Office for National Statistics to ensure long-term adaptability of cloud services.
Product Owner
PA Consulting, Pret A Manger
04.2021 - 06.2021
- Led the launch of Pret A Manger's subscription scheme and the integration of automated ordering processes (Deliverect), driving a 15% increase in monthly recurring revenue.
- Improved efficiency by reducing operational errors by 30% and boosting overall operational effectiveness by 20% through Agile development and process improvements.
Agile Programme Manager
PA Consulting, Microsoft Azure, Confidential
01.2021 - 04.2021
- Oversaw the migration from a legacy Identity and Access Management (IdAM) system to a Microsoft Azure-based solution, ensuring smooth procurement, onboarding, and implementation.
- Increased team output and quality by 60% through mentorship and guidance on Agile processes, enabling clear, concise user stories and tighter sprint cycles.
Product Owner
PA Consulting, Thames Water, Salesforce
06.2020 - 01.2021
- Designed and implemented the change management approach to ensure a smooth transition from Vistec to Salesforce
- Captured 'As Is' and 'To Be' processes by facilitating workshops and interviews with Product Owners and Users across 23 business units.
Product Owner
PA Consulting, Ministry of Defence, Defence HQ
05.2019 - 10.2020
- Owned product lifecycle management, from inception, concept, design, and integrated product outputs with MI system to support data-driven Defence decision making
- Oversaw a team of analysts across 10 countries and initiated scrum ceremonies, backlog, and sprint management
- Development resulted in the client achieving performance of their asset and increasing their revenue by 14% compared to last year.
Project Manager
Turner & Townsend
01.2017 - 01.2019
Project Manager
Amey plc
01.2015 - 01.2017
Education
MEng (Hons) Civil Engineering & Management (2:1) -
The University of Manchester
09.2010 - 08.2014
Bachelor of Science - Software Product Manager
University of Alberta
04.2001 -
Skills
Product Lifecycle Management
Languages
Greek
Proficient
C2
English
Proficient
C2
French
Intermediate
B1
Certification
MBA - The PowerMBA
Timeline
Product Manager
Trading Point
04.2022 - 04.2023
Senior Agile Delivery Manager
CTS , Google Cloud (Contract)
06.2021 - 04.2022
Product Owner
PA Consulting, Pret A Manger
04.2021 - 06.2021
Agile Programme Manager
PA Consulting, Microsoft Azure, Confidential
01.2021 - 04.2021
Product Owner
PA Consulting, Thames Water, Salesforce
06.2020 - 01.2021
Product Owner
PA Consulting, Ministry of Defence, Defence HQ
05.2019 - 10.2020
Project Manager
Turner & Townsend
01.2017 - 01.2019
Project Manager
Amey plc
01.2015 - 01.2017
MEng (Hons) Civil Engineering & Management (2:1) -
The University of Manchester
09.2010 - 08.2014
Bachelor of Science - Software Product Manager
University of Alberta
04.2001 -
Senior Product Manager
Trading Point
4 2023 - Current
MBA - The PowerMBA
Product-led Certification (Pendo.io)Product-led Certification (Pendo.io)
APM PMQ qualification
PRINCE2 practitioner
SAFe Agile Scrum Master
Managing Successful Programmes (MSP)
The Complete SQL Bootcamp 2020 (Udemy)
Essential Excel for Business Analysts and Consultants (Udemy)
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