Costin Stoiciu

• Explained menu items and suggested appropriate options for food allergy concerns.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Made sure guests received VIP treatment with silver service. Maintained a vigilant and attentive presence, conducting regular table checks and proactively replenishing glasses and plates to ensure optimal guest satisfaction.
• Trained new servers on restaurant policies and procedures.

Had the opportunity from the employer to offer quality bottle service at the VIP area of the Boenix Festival in Limassol, which lasted for three days. In the first day of the festival I've set my personal record for revenue created in a day, with a total of approximately 20.000 Euros generated through the selling of premium bottles.

• Contributed to increased sales by effectively upselling premium products and offering tailored recommendations.
• Assisted in event planning efforts, coordinating special requests and accommodations for VIP groups.
• Proactively identified potential issues before they arose, working closely with management to address them swiftly.

• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Plated and presented food following chef requirements.

• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Greeted new customers, discussed specials, and took food & beverage orders.
• Collaborated with kitchen staff to facilitate prompt and accurate food preparation.

*Seasonal job. Accurate dates: 2017 June-August / 2018 May-August

• Greeted new customers, discussed specials, and took drink orders.
• Provided recommendations on menu items and upsold food and drinks to increase sales.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail