Chidinma Odinaka
Larnaca,03
Summary
A motivated and detail-oriented receptionist candidate who can bring excellent communication, organization, and problem-solving skills to the Frixos Suites Hotel team. With my previous experience as a receptionist I have proven my ability to handle administrative tasks and provide exceptional customer service in a dynamic and diverse environment.
Overview
3
3
years of professional experience
Work History
Receptionist
Best Western PLUS Larco Hotel
01.2024 - Current
- Provided exceptional customer service by warmly greeting guests, clients, and employees.
- Managed switchboard operations, including answering calls, efficiently directing inquiries to appropriate departments, and taking accurate messages.
- Streamlined scheduling by coordinating appointments, meetings, and conference room bookings.
- Ensured smooth check-in and check-out processes for guests, maximizing efficiency and satisfaction.
- Maintained a professional and inviting reception area through meticulous cleaning and organization.
- Contributed to efficient departmental operations by entering data, updating records, and performing various administrative tasks with accuracy.
- Fostered collaboration across departments to ensure seamless guest experiences and problem-solving.
Cashier
Larnaca Airport, F&B
06.2023 - 10.2023
- Earned positive customer feedback for consistently delivering outstanding service.
- Processed payments from customers using cash, checks, cards, and mobile devices with accuracy and efficiency while working as a cashier.
- Provided excellent customer service by greeting customers warmly, answering questions, and resolving issues.
- Maintained a clean and organized checkout area.
- Reduced customer wait times by working quickly and efficiently under pressure.
Virtual Assistant
Getting Married In Denmark, GMID
06.2021 - 12.2022
- Managed calendars, scheduled appointments, organized and maintained files and documents, and handled correspondence efficiently and accurately.
- Successfully managed email communication by sorting, prioritizing, and responding to emails in a timely manner, while also managing mailing lists effectively.
- Demonstrated proficiency in bookkeeping by managing finances, tracking expenses, invoicing, and creating financial reports accurately and efficiently.
- Increased social media engagement by 75% through the development and execution of
- Targeted content and community management strategies.
Education
Bachelor of Science - Business Administration And Finance
Alexander College
Larnaca, Cyprus06.2024
Bachelor of Science - Business Management
Canterbury Christ Church University
Canterbury, UK06.2024
Skills
- Clerical Support
- Customer Service
- Tech-Savvy
- Calendar Management
- Organizational Skills
- Problem-solving aptitude
- Relationship Building
Languages
English
Native language
Greek
Beginner
A1
Timeline
Receptionist
Best Western PLUS Larco Hotel
01.2024 - Current
Cashier
Larnaca Airport, F&B
06.2023 - 10.2023
Virtual Assistant
Getting Married In Denmark, GMID
06.2021 - 12.2022
Bachelor of Science - Business Administration And Finance
Alexander College
Bachelor of Science - Business Management
Canterbury Christ Church University
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