Antonio Tzib
Santa Elena
Summary
Offering strong interpersonal skills and keen interest in developing within this environment. Brings ability to quickly grasp industry-specific knowledge and apply critical thinking to problem-solving. Ready to use and develop communication and listening skills to find a solution promptly and professionally.
Overview
2
2
years of professional experience
Work History
Agent
RCC Bpo
10.2023 - Current
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Answer incoming customer calls regarding account inquiries, transactions, and general banking services.
Education
Associates in Business Science - Business
University of Belize
Belmopan10-2023
High School Diploma -
Eden SDA High School
Santa Elena, Belize06-2021
Skills
- Strong communication and problem-solving skills
- Effective written and verbal communication for clear documentation and team collaboration
- Ability to handle sensitive customer information with discretion and confidentiality
- Problem-solving
- Ability to multitask in a fast-paced environment
- Attention to detail
- Adaptability and flexibility
- Ensuring customer satisfaction
- Critical thinking
- Flexible schedule
- Polite communication skills
Timeline
Agent
RCC Bpo
10.2023 - Current
Associates in Business Science - Business
University of Belize
High School Diploma -
Eden SDA High School
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