Summary
Overview
Work History
Education
Skills
Software
Timeline
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Andreas Vlahos

AMOS Technical Support Consultant
Limassol

Summary

Experienced AMOS Technical Support Consultant with 6+ years in the maritime industry, specializing in AMOS systems and vessel IT support. Skilled in system configuration, data synchronization, software deployment, and technical troubleshooting. Proven ability to support large fleets, onboard new vessels, and liaise effectively with both shore-based teams and crews. Currently expanding IT capabilities through certified technician training.

Overview

6
6
years of professional experience
2
2
Languages

Work History

AMOS Technical Support Consultant

Columbia Shipmanagement/SmartSea
04.2019 - Current
  • Provided expert AMOS technical support for over 300 vessels and shore-based teams, covering Maintenance, Procurement, and Inventory modules.
  • Led system configuration, troubleshooting, and functional support to ensure compliance with company policies, class requirements, and operational efficiency.
  • Managed AMOS Replicator data synchronization between vessel and shore-based systems, ensuring accurate and timely data exchange for maintenance, purchasing, and reporting workflows.
  • Collaborated with Superintendents, vessel crews, and IT teams to resolve critical technical issues and streamline workflows.
  • Played a key role in fleet-wide AMOS upgrades, user onboarding, and training, improving system adoption and reducing downtime.
  • Prepared and configured AMOS workstations for vessel deployment, including full system installation, database extraction, and environment customization for new vessels under management, ensuring compliance with fleet standards and operational readiness.
  • Used Jira ticketing system to manage, track, and resolve technical support requests efficiently across a global fleet.
  • Provided after-hours and weekend support as needed to ensure uninterrupted vessel operations and resolve critical issues

Education

Maritime Studies

University Of Piraeus
Piraeus
04.2001 -

Certificate - Certified IT Technician

SCP - School Of Certified Professionals
Cyprus
04.2001 -

Skills

Software installation

Customer support

Problem resolution

Training and mentoring

Application support

Server maintenance

Ticketing systems

Software

TeamViewer

AMOS

PowerBi

Sybase ASE (SQL)

Basic Networking

Anydesk

AMOS Replicator

Timeline

AMOS Technical Support Consultant

Columbia Shipmanagement/SmartSea
04.2019 - Current

Maritime Studies

University Of Piraeus
04.2001 -

Certificate - Certified IT Technician

SCP - School Of Certified Professionals
04.2001 -

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Andreas VlahosAMOS Technical Support Consultant