Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Andreas Leonti

Nicosia

Summary

Grounded and solution-oriented Computer Scientist with a wide variety of professional experience. Adept at motivating self and others. Excellent analytical skills, ability to solve complex problems and educating the next generation of technology users.

Utilizes advanced troubleshooting techniques to resolve issues efficiently. Track record of implementing effective IT solutions, fostering operational excellence.

Overview

7
7
years of professional experience

Work History

IT System Administrator

Albourne
08.2022 - Current
  • Develop and maintain comprehensive technical documentation, such as user manuals and system configurations.
  • Onboarding new joiners.
  • Manage users and groups.
  • Resolve technical problems with various web services/applications/software.
  • Prepare and configure new employee workstations, including hardware setup and software installation.
  • Resolves all level 1 & 2 support requests in a timely manner.

Client Support Engineer

A.E. Prognosys Solutions Ltd
01.2021 - 07.2022
  • Resolves all level 1 & 2 support requests in a timely manner.
  • Performs installation/update of software remotely to customers specifications.
  • Troubleshoots/resolves issues regarding software, network and firewall.

Customer Support Operator

Handy's Security Systems
03.2019 - 01.2021
  • Programming and editing alarm systems.
  • Reviewing alarm and CCTV systems.
  • Troubleshoots/resolves issues of alarm systems.

Technical Coordinator - Internship

CYTA
07.2018 - 02.2019
  • Review and analyze Cytavision Platform.
  • Developed a comprehensive knowledge base for the Cytavision set-top box, ensuring users have access to detailed information and support for optimal usage.
  • Image and video editing.

Education

BSc - Informatics and Mass Media

University of Patras
10.2019

Skills

  • Microsoft Office

  • Microsoft Intune

  • CISCO

  • Troubleshooting

  • Communication

  • Adaptability

  • Desktop / MDM

  • IT asset management

  • Active directory

Accomplishments

Microsoft Power Up Program

May 5, 2025 – June 29, 2025


Power Pages in a Day

Koenig Solutions - 05/16/2025

Timeline

IT System Administrator

Albourne
08.2022 - Current

Client Support Engineer

A.E. Prognosys Solutions Ltd
01.2021 - 07.2022

Customer Support Operator

Handy's Security Systems
03.2019 - 01.2021

Technical Coordinator - Internship

CYTA
07.2018 - 02.2019

BSc - Informatics and Mass Media

University of Patras

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Andreas Leonti