Boosted customer satisfaction levels and providing a welcoming store environment.
Handled large cash transactions efficiently while following company's policies and legal regulations.
Organized and maintained store's visual appeal.
Retail Sales Associate
Interhome Bath and Floors
05.2022 - 04.2023
Greeted customers and helped with product questions, selections, and purchases.
Handled returns and exchanges, resolving customer issues.
Answered questions about store policies and addressed customer concerns.
Collaborated with members of third parties to meet the needs of customers.
Barista
Daily Dose (no Longer Operational)
01.2022 - 06.2022
Maintained a clean and organized workspace.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Operated espresso machines, crepe and waffle makers.
Promoted a welcoming atmosphere by greeting customers and promptly addressing their needs.
Waitress
Blue Spice Restaurant
04.2021 - 12.2021
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Kept server areas clean and stocked to increase efficiency while working tables.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Retail Sales Associate
Marks and Spencer
03.2021 - 10.2021
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Volunteering Participation
Filion Eco Hotel
05.2020 - 12.2020
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Hostess
Wagamama Restaurant
04.2019 - 09.2019
Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Bar Waitress
Bliss Bar
05.2018 - 09.2018
Bar Waitress (Summer Job)
Bliss Bar
05.2017 - 09.2017
Increased repeat business by remembering customers' preferences.
Handled complaints and questions relating to drinks.
Solved customer complaints professionally, working towards resolutions that satisfied both parties involved while preserving the establishment''s reputation.
Bakery Cashier (Summer Job)
Zorpas Bakery
06.2016 - 09.2016
Greeted customers and helped with product
questions, selections, and purchases.