Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Languages
Websites
Timeline
Amit Mahendrakumar Gupta

Amit Mahendrakumar Gupta

Solution Architect @Amdocs
Limassol,02

Summary

With over 20 years of experience in IT, my focus is on Solution Architecture, Cloud Computing, and AI/ML. I have a proven track record of designing and implementing scalable, cost-effective solutions with a remarkable 98% project delivery success rate. My expertise includes AI/ML algorithms, ETL/ELT, Data Analytics, Business Intelligence, and Large Language Models (LLMs). I am proficient in AWS, Azure, and Google Cloud Platform (GCP), including the deployment and management of AI/ML models. Additionally, I excel in Retrieval-Augmented Generation (RAG), vector databases, embedding techniques, and Agent-Based Design. I have a strong ability to integrate third-party APIs, automate workflows, and optimize cloud infrastructure. I hold certifications in AWS Solutions Architect, Azure, and Oracle OCI GenAI Suite. Furthermore, I effectively present complex technical concepts to both technical and executive audiences with my excellent communication skills.

Overview

21
21
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

Solution Architect

Amdocs
10.2022 - Current
  • Automated Audio/Video Transcription workflows using OpenAI Whisper API, saving 80% manual effort
  • Designed and implemented Generative AI (GenAI) solutions using OpenAI Whisper, GitHub CoPilotX, and Jetbrains AI Assistant, improving developer productivity by 75%
  • Led the development of an Asset State Readiness Chat Bot using RAG and Agent-Based Architecture on AWS Bedrock, leveraging Anthropic Claud3 Model for prompt responses
  • Migrated 20+ applications to the cloud, reducing deployment time by 75% and improving system performance
  • Enhanced cloud security compliance by 100%, achieving near-zero security issues
  • Developed cloud automation scripts, reducing manual workloads by 29% and increasing system reliability by 10+ basis points
  • Conducted architectural reviews, improving system performance by 30%
  • Reduced unnecessary IT expenditure by 25% through diligent cloud cost monitoring

Senior Technical Specialist

Citius Tech
11.2019 - 10.2022
  • Built a Chatbot using Azure OpenAI and RAG Framework, improving response time to known issues by 40%
  • Collaborated with the Cloud CoE team to define Cloud Enterprise Roadmap, CI/CD frameworks, and best practices for cost management and security
  • Reengineered IT infrastructure to adopt microservices, increasing code efficiency by 50%
  • Modernized Aging and Disability Case Management tools, increasing customer satisfaction by 95%
  • Implemented distributed caching using Azure Cache for Redis, improving performance efficiency by 30%
  • Designed GraphQL APIs using AWS AppSync and Amplify, improving backend performance by 25%
  • Spearheaded large-scale cloud transitions, increasing application performance by 70%
  • Led a team of 10 in enforcing cloud infrastructure strategies, improving adaptability to unforeseen tech expansions by 50%

Associate Solution Architect

Mastek
01.2015 - 06.2019
  • Delivered a £5 million project of significant commercial importance, ensuring robust technical solutions
  • Automated manual processes using Selenium (C), saving time and resources for business users
  • Mentored new team members, providing guidance and support to improve team productivity

Assistant Consultant

TCS
09.2011 - 01.2015
  • Designed and developed enterprise-level applications using ASP.NET MVC, jQuery, and WCF
  • Mentored junior developers, ensuring adherence to design and coding standards
  • Conducted unit testing and participated in architectural discussions

System Analyst

NSEiT
Mumbai, Maharashtra
09.2010 - 08.2011
  • Provided technical support for end-users, resolving issues promptly and effectively.
  • Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts.
  • Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes.
  • Assessed business requirements to create focused solutions.

Senior Consultant

Zensar Technologies
Singapore, Singapore
06.2007 - 05.2010
  • Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
  • Prioritized projects and project tasks depending upon key milestones and deadline dates.
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Collaborated with internal teams to develop customized solutions that addressed unique client needs.

Software Developer

Zensar Technologies
Navi Mumbai, Maharashtra
07.2006 - 05.2007
  • Improved software efficiency by troubleshooting and resolving coding issues.
  • Saved time and resources by identifying and fixing bugs before product deployment.
  • Updated old code bases to modern development standards, improving functionality.
  • Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.

Senior System Engineer

Siemens Information Systems Ltd
Bangalore, Karnataka
08.2005 - 06.2006
  • Reduced downtime for critical systems by proactively identifying potential issues and conducting preventative maintenance.
  • Identified software issues and handled troubleshooting to resolve quickly.
  • Mentored junior engineers, fostering a culture of continuous learning and professional growth within the team.
  • Managed large-scale projects, ensuring timely completion within budgetary constraints while maintaining quality standards.

Software Developer

Financial Technologies
Mumbai, Maharashtra
02.2004 - 08.2005
  • Participated in regular code sprints, contributing to rapid development and iteration of software products.
  • Tailored software solutions to meet specific client needs, ensuring high levels of customer satisfaction and repeat business.
  • .Achieved faster development cycles using Agile methodologies, including Scrum or Kanban processes.

Education

Bachelor of Engineering - Electronics and Instrumentation

IET DAVV, India
04.2001 - 05.2003

Postgraduate Diploma in Advanced Computing - Advanced Computing

CDAC MET, India
04.2001 - 01.2004

Skills

Cloud computing expertise

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Certification

AWS Certified Solutions Architect, https://www.certmetrics.com/amazon/public/transcript.aspx?transcript=1LYVG9XC1JF4Q19Y

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceCareer advancementFlexible work hoursCompany CultureHealthcare benefitsPersonal development programsWork from home optionPaid time offStock Options / Equity / Profit SharingPaid sick leave

Languages

English
Bilingual or Proficient (C2)

Timeline

Solution Architect - Amdocs
10.2022 - Current
Senior Technical Specialist - Citius Tech
11.2019 - 10.2022
Associate Solution Architect - Mastek
01.2015 - 06.2019
Assistant Consultant - TCS
09.2011 - 01.2015
System Analyst - NSEiT
09.2010 - 08.2011
Senior Consultant - Zensar Technologies
06.2007 - 05.2010
Software Developer - Zensar Technologies
07.2006 - 05.2007
Senior System Engineer - Siemens Information Systems Ltd
08.2005 - 06.2006
Software Developer - Financial Technologies
02.2004 - 08.2005
IET DAVV - Bachelor of Engineering, Electronics and Instrumentation
04.2001 - 05.2003
CDAC MET - Postgraduate Diploma in Advanced Computing, Advanced Computing
04.2001 - 01.2004

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Amit Mahendrakumar GuptaSolution Architect @Amdocs