Amit Mahendrakumar Gupta
Solution Architect @Amdocs
Limassol,02
Summary
With over 20 years of experience in IT, my focus is on Solution Architecture, Cloud Computing, and AI/ML. I have a proven track record of designing and implementing scalable, cost-effective solutions with a remarkable 98% project delivery success rate. My expertise includes AI/ML algorithms, ETL/ELT, Data Analytics, Business Intelligence, and Large Language Models (LLMs). I am proficient in AWS, Azure, and Google Cloud Platform (GCP), including the deployment and management of AI/ML models. Additionally, I excel in Retrieval-Augmented Generation (RAG), vector databases, embedding techniques, and Agent-Based Design. I have a strong ability to integrate third-party APIs, automate workflows, and optimize cloud infrastructure. I hold certifications in AWS Solutions Architect, Azure, and Oracle OCI GenAI Suite. Furthermore, I effectively present complex technical concepts to both technical and executive audiences with my excellent communication skills.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Solution Architect
Amdocs
10.2022 - Current
- Automated Audio/Video Transcription workflows using OpenAI Whisper API, saving 80% manual effort
- Designed and implemented Generative AI (GenAI) solutions using OpenAI Whisper, GitHub CoPilotX, and Jetbrains AI Assistant, improving developer productivity by 75%
- Led the development of an Asset State Readiness Chat Bot using RAG and Agent-Based Architecture on AWS Bedrock, leveraging Anthropic Claud3 Model for prompt responses
- Migrated 20+ applications to the cloud, reducing deployment time by 75% and improving system performance
- Enhanced cloud security compliance by 100%, achieving near-zero security issues
- Developed cloud automation scripts, reducing manual workloads by 29% and increasing system reliability by 10+ basis points
- Conducted architectural reviews, improving system performance by 30%
- Reduced unnecessary IT expenditure by 25% through diligent cloud cost monitoring
Senior Technical Specialist
Citius Tech
11.2019 - 10.2022
- Built a Chatbot using Azure OpenAI and RAG Framework, improving response time to known issues by 40%
- Collaborated with the Cloud CoE team to define Cloud Enterprise Roadmap, CI/CD frameworks, and best practices for cost management and security
- Reengineered IT infrastructure to adopt microservices, increasing code efficiency by 50%
- Modernized Aging and Disability Case Management tools, increasing customer satisfaction by 95%
- Implemented distributed caching using Azure Cache for Redis, improving performance efficiency by 30%
- Designed GraphQL APIs using AWS AppSync and Amplify, improving backend performance by 25%
- Spearheaded large-scale cloud transitions, increasing application performance by 70%
- Led a team of 10 in enforcing cloud infrastructure strategies, improving adaptability to unforeseen tech expansions by 50%
Associate Solution Architect
Mastek
01.2015 - 06.2019
- Delivered a £5 million project of significant commercial importance, ensuring robust technical solutions
- Automated manual processes using Selenium (C), saving time and resources for business users
- Mentored new team members, providing guidance and support to improve team productivity
Assistant Consultant
TCS
09.2011 - 01.2015
- Designed and developed enterprise-level applications using ASP.NET MVC, jQuery, and WCF
- Mentored junior developers, ensuring adherence to design and coding standards
- Conducted unit testing and participated in architectural discussions
System Analyst
NSEiT
Mumbai, Maharashtra
09.2010 - 08.2011
- Provided technical support for end-users, resolving issues promptly and effectively.
- Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts.
- Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes.
- Assessed business requirements to create focused solutions.
Senior Consultant
Zensar Technologies
Singapore, Singapore
06.2007 - 05.2010
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Collaborated with internal teams to develop customized solutions that addressed unique client needs.
Software Developer
Zensar Technologies
Navi Mumbai, Maharashtra
07.2006 - 05.2007
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Updated old code bases to modern development standards, improving functionality.
- Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
Senior System Engineer
Siemens Information Systems Ltd
Bangalore, Karnataka
08.2005 - 06.2006
- Reduced downtime for critical systems by proactively identifying potential issues and conducting preventative maintenance.
- Identified software issues and handled troubleshooting to resolve quickly.
- Mentored junior engineers, fostering a culture of continuous learning and professional growth within the team.
- Managed large-scale projects, ensuring timely completion within budgetary constraints while maintaining quality standards.
Software Developer
Financial Technologies
Mumbai, Maharashtra
02.2004 - 08.2005
- Participated in regular code sprints, contributing to rapid development and iteration of software products.
- Tailored software solutions to meet specific client needs, ensuring high levels of customer satisfaction and repeat business.
- .Achieved faster development cycles using Agile methodologies, including Scrum or Kanban processes.
Education
Bachelor of Engineering - Electronics and Instrumentation
04.2001 - 05.2003
Postgraduate Diploma in Advanced Computing - Advanced Computing
04.2001 - 01.2004
Skills
Cloud computing expertise
Software development lifecycle
Performance optimization
API design and management
Microservices architecture
Business process analysis
Serverless architecture
DevOps implementation
Business solutions
Containerization technologies
Stakeholder communication
Security and compliance
Data integration strategies
Enterprise architecture design
Infrastructure automation
Artificial intelligence implementation
Application modernization
Certification
AWS Certified Solutions Architect, https://www.certmetrics.com/amazon/public/transcript.aspx?transcript=1LYVG9XC1JF4Q19Y
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridImportant To Me
Work-life balanceCareer advancementFlexible work hoursCompany CultureHealthcare benefitsPersonal development programsWork from home optionPaid time offStock Options / Equity / Profit SharingPaid sick leaveLanguages
English
Bilingual or Proficient (C2)
Timeline
Solution Architect - Amdocs
10.2022 - Current
Senior Technical Specialist - Citius Tech
11.2019 - 10.2022
Associate Solution Architect - Mastek
01.2015 - 06.2019
Assistant Consultant - TCS
09.2011 - 01.2015
System Analyst - NSEiT
09.2010 - 08.2011
Senior Consultant - Zensar Technologies
06.2007 - 05.2010
Software Developer - Zensar Technologies
07.2006 - 05.2007
Senior System Engineer - Siemens Information Systems Ltd
08.2005 - 06.2006
Software Developer - Financial Technologies
02.2004 - 08.2005
IET DAVV - Bachelor of Engineering, Electronics and Instrumentation
04.2001 - 05.2003
CDAC MET - Postgraduate Diploma in Advanced Computing, Advanced Computing
04.2001 - 01.2004